Implant (Treatment) Coordinator

Gen4 Dental•Minneapolis, MN

3d•Onsite

About The Position

At Minnesota Dental Surgery & Implant Center, our team is dedicated to delivering exceptional oral surgical care in a compassionate, patient-focused environment. With decades of combined experience, our licensed general dentists provide comprehensive solutions for tooth removal, replacement, and other oral surgical procedures, ensuring every patient feels comfortable and at ease from the moment they arrive. We are seeking skilled, motivated dental professionals who are passionate about oral surgery and committed to providing outstanding patient care. Team members play a key role in supporting patients through their procedures while contributing to a collaborative, professional, and growth-oriented workplace. Joining Minnesota Dental Surgery & Implant Center means becoming part of a trusted, experienced team where your expertise is valued, your professional development is encouraged, and your work directly impacts the health and confidence of every patient. Our implant (treatment) coordinators are vital in providing our patients with a best-in-class experience. Through patient education, our treatment coordinators ensure our patients fully understand what their treatment plans involve and help to increase case acceptance. The Treatment Coordinator is responsible for managing treatment plans, collecting co-pays and balances, and scheduling patients for their next visit.

Requirements

Customer service/sales experience
Dental office experienced

Responsibilities

Build patient relationships and provide exceptional customer service by creating a calm and warming environment.
Act as a liaison or case manager between the practice and the patient.
Review treatment plan with patients, answer questions and concerns, discuss financial options, and make financial agreements regarding treatment, cost, and method of payment
Collect payments and copays.
Monitor, schedule, and call patients to fill any Doctor or Hygiene openings.
Ensure that patients with outstanding balances are informed of the practice’s financial policy.
Schedule new patients within two to four days of their initial call.
Ensure that all patient records are current and accurate.