Impact Manager

City Year•San Jose, CA

1d•$29 - $32•Hybrid

About The Position

The Impact Manager will work with the Impact Team to lead and develop a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. On a daily basis, the Impact Manager will lead, coach, and develop AmeriCorps members while building strong school partnerships, monitoring student impact data, and ensuring high-quality implementation of City Year’s Whole School Whole Child model to support student success every day. The Impact Manager will report to the Managing Director of Impact (MDI) and will manage two (2) teams of AmeriCorps members of approximately 15-20 people. The Impact Manager will work primarily from school sites in our partner districts either in East Palo Alto or East San José. There will also be occasions in which the Impact Manager will work from our office in Sunnyvale.

Requirements

1–2 years of experience managing young adults, leading programming, or supervising teams in a fast-paced environment
Strong communication, relationship-building, and conflict resolution skills with the ability to coach and hold individuals accountable to goals and expectations
Demonstrated organizational, problem-solving, and data-informed decision-making skills with a commitment to educational equity and leadership development
Requires a valid driver’s license and reliable transportation to fulfill travel expectations associated with the role
Authorized documentation to work in the United States of America
Criminal background history clearance to work with school-age children, depending on the position

Nice To Haves

2-5 years experience in youth development, education, or nonprofit programming
Proficiency with Microsoft Office and Google Workspace platforms
Experience using data tracking systems and facilitating team trainings or meetings
City Year/AmeriCorps experience is a plus

Responsibilities

Coach, mentor, and develop AmeriCorps members to support their leadership growth, professional development, and service performance
Provide ongoing feedback, accountability, and individualized support while fostering a positive and inclusive team culture grounded in City Year values
Support conflict resolution, team collaboration, and continuous learning through a growth mindset approach
Build and maintain strong relationships with school administrators, teachers, and community stakeholders to support shared student success goals
Oversee the implementation of academic, attendance, behavior, and social-emotional interventions aligned to City Year’s Whole School Whole Child model
Utilize student and program data to monitor progress, inform decision-making, and drive continuous improvement efforts
Support the planning and execution of tutoring, enrichment activities, after-school programming, and school-wide initiatives
Ensure AmeriCorps members have the resources, communication, and operational support needed to effectively serve students and schools
Coordinate logistics, event planning, and program expectations to ensure high-quality service delivery
Collaborate effectively with teammates and cross-functional partners to achieve shared organizational goals
Support recruitment, onboarding, and retention efforts for prospective and returning AmeriCorps members
Participate in organization-wide events, trainings, service projects, and additional responsibilities assigned to advance City Year’s mission