About The Position

Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction.

Requirements

  • Strong writing skills.
  • Social Media experience.
  • Experience with AI content generation tools such as ChatGPT, Gemini, or Claude.
  • Must have a completed Bachelor’s Degree or in the process of completing one.

Nice To Haves

  • LinkedIn experience preferred.

Responsibilities

  • Working directly with Glia’s Communications Manager to build an editorial calendar that brings press releases, awards, customers, and thought leadership to life across LinkedIn.
  • Drafting engaging copy and designing graphics to make our posts stand out.
  • Managing the Glia company page, engaging with followers, and responding to customers and industry voices.
  • Partnering with our internal teams and senior leaders to brainstorm content ideas and create resources for employees to post confidently on their own LinkedIn profiles.

Benefits

  • Pay: $25/hour
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