Immigration Program Manager, Americas

Adobe•San Jose, CA

About The Position

We are looking for a seasoned Global Mobility professional to oversee Adobe’s Americas Immigration Program! Reporting to the Director of Global Mobility within Total Rewards, you will serve as the company's subject-matter expert on all Americas immigration matters, partnering closely with Talent Acquisition, Talent Operations, HR Business Partners, Legal, Compensation, and Finance to support our growing global workforce. You will lead a team specialists and oversee vendor support members to deliver efficient processes and exceptional employee experiences, all while prioritizing compliance and supporting Adobe’s business objectives. In addition, you will lead and oversee the global immigration vendor partner relationship, including monitoring SLA’s, managing performance, establishing collaborative protocols, and budgeting. The ideal candidate is a driven self-starter who thrives in a fast-paced environment and builds great relationships with partner stakeholders of all kinds. We need someone who always thinks two steps ahead, can reason strategically and holistically, is relentlessly organized and diligent, and is always striving for personal and organizational improvement.

Requirements

Bachelor’s degree in HR/HR Management, Business, Psychology, or another related or field.
10+ years of corporate immigration experience, with at least 3 years managing an in-house program at a technology company with 5000+ global employees.
Deep subject-matter expertise in U.S. nonimmigrant and immigrant visa categories (H-1B cap & cap-exempt, L-1, O-1, TN, PERM, EB-1/EB-2, AOS, EAD’s).
Experience with Canadian work authorization processes (LMIA, CUSMA TN, Global Talent Stream, ICT), and familiarity with Latin American work permit processes (Mexico, Brazil, Columbia, Chile).
Strong working knowledge of immigration compliance requirements.
Proven experience managing outside counsel relationships and large-volume case portfolios.
Exceptional project management, organizational, and prioritization skills in a fast-paced environment.
Outstanding written and verbal communication skills; able to translate complex legal concepts for non-expert audiences.
High degree of discretion and sensitivity when handling confidential employee information.
A learning mindset and a drive for experimenting with new ways of working.

Nice To Haves

Experience supporting immigration needs related to M&A activity or large-scale workforce restructuring
Proficiency in Workday or similar HRIS platforms
Experience with system integrations
Proficiency in MS Office
Paralegal certification or JD (non-practicing)

Responsibilities

Build and implement Adobe’s Americas immigration program, aligning with our Global Mobility strategy.
Monitor and respond to regulatory changes, ensuring compliance and timely communication updates.
Coordinate compliance-related matters, including the PERM program and internal audits.
Manage relationships with immigration vendor partners, ensuring outstanding performance and customer happiness.
Lead a team of specialists, providing mentorship on immigration strategy, visa timelines, and how to support managers and other customers.
Educate partners and customers with regular training and resource updates.
Handle a high-volume portfolio of visa matters across multiple categories.
Maintain accurate case records and manage expiration dates to prevent gaps in work authorization.