Immigration Legal Services Pro Bono & Volunteer Coordinator

Global Refuge•Baltimore, MD

11d•Hybrid

About The Position

Global Refuge (formerly Lutheran Immigration and Refugee Service) is seeking an Immigration Legal Services Pro Bono & Volunteer Coordinator to support its immigration legal services program. This role focuses on building capacity to serve low-income refugees and immigrants by ensuring high-quality legal representation through pro bono programs. The coordinator will manage the strategy and operations of pro bono programs, recruit volunteer attorneys, maintain relationships with law firms, mentor pro bono attorneys, and conduct client screenings and intakes. The position involves a hybrid work model, combining remote work with on-site presence at field offices and community partner locations. Additionally, the coordinator will provide technical assistance and training on client-centered, trauma-informed, and culturally competent legal counsel. This is a full-time, hybrid position based in Baltimore, MD. Global Refuge has a long history of serving newcomers, with services extending to refugee resettlement, care for unaccompanied children, economic empowerment, and work in Guatemala and Mexico. The organization leverages extensive expertise and partnerships to serve individuals, families, and children.

Requirements

Law degree from a U.S. accredited law school, and active law license required
At least 3-5 years of experience representing immigrants before DHS, Immigration Courts and BIA strongly preferred
Experience managing pro bono attorneys, volunteers, and relationships with law firm pro bono programs
Strong substantive understanding of U.S. immigration law and legal practice
Experience working with survivors of trauma and immigrants
Excellent legal analysis, written and oral advocacy and presentation skills
Responsible, self-initiating, and focused, with proven ability to work independently and also collaboratively in a team-based decision-making environment
Experience designing trainings and presenting to legal and non-legal audiences
Meticulous organizational habits with an ability to manage caseloads, establish priorities, and meet deadlines
Strong interpersonal skills and record of cultural competence and cross-cultural communication skills; experience working with clients, staff and interns of diverse backgrounds
Commitment to learning and promoting the principles of diversity, equity, and inclusion
Excellent MS Office Suite skills, particularly in Word and Excel, required.
Flexibility to adapt to program changes and client needs.
Experience with and commitment to working in a fast-paced and diverse work environment.
Deep commitment to Global Refuge's core values and ability to model those values in relationships with colleagues and partners.

Nice To Haves

Fluency in Spanish strongly preferred
Understanding of the law firm and pro bono culture a plus.

Responsibilities

Recruit pro bono attorneys to represent Global Refuge clients seeking lawful permanent residency, asylum, habeas corpus petitions, and related relief from removal; place cases with pro bono attorneys, and maintain professional relationships with law firm partners, the private bar, other partner organizations.
Mentor pro bono attorneys, provide legal advice and assistance, and prepare sample forms, motions, and briefs.
Onboard, mentor, and support new and existing pro bono attorneys, interpreters, and other volunteers; oversee case status and track case updates in Global Refuge database.
Direct the ongoing recruitment strategies of volunteers through targeted outreach to private attorneys, corporations, law schools, the bar associations and relevant community organizations.
Work with Global Refuge's Director of Legal Affairs and Managing Attorney to deliver substantive legal training and programs for volunteer attorneys and others; create training materials to support these professional development events.
Manage, monitor, and track accepted cases pending pro bono placement for legal deadlines and immigration-related appointments and hearings.
Update database with case deadlines, progress and outcomes, and maintain accurate records of pro bono attorneys and clients.
Actively promote engagement and retention of volunteers; maintain current list of volunteers in the Global Refuge database.
Manage monthly newsletter that is shared with volunteer attorneys.
Assist with community outreach and education, group presentations and workshops; and represents the program at community and professional functions and meetings, as requested.
Maintain accurate data entry and record-keeping for grant-funded projects.
Generate metrics and reports for the Director for Legal Affairs around volunteer programs and pro bono attorneys recruited for grant reports and proposals.
Represent Global Refuge in coalition meetings; network and build relationships with like-minded organizations.