Immigration Counselor (Multilingual)

Lutheran Community Services Northwest•Vancouver, WA

2d•Hybrid

About The Position

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. This position provides immigration counseling and advocacy for clients. Please note that this position requires demonstrated fluency (written & spoken) in English and either Spanish, Russian or Ukranian.

Requirements

1 year of related experience, specifically with Immigration and the Department of Justice
HS diploma or equivalent
Accreditation by the Department of Justice Legal Access Programs is required upon start. Other credentials may be required depending on individual program or location requirements.
Fluency in English, and one other language to include Spanish, Russian, or Ukrainian, both spoken and written
Intermediate mastery of business applications and productivity suites
Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers.
Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle.
Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations
Successfully completes tasks in a moderately noisy environment
Interact with others and performs tasks in-person and through the use of technology, with moderate periods of stationary activity and moderate periods of increased physical activity
Moves equipment/materials weighing up to 20 pounds
Travels between worksites occasionally
Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, client home/community settings, outdoor settings in varying weather conditions, and faith-based settings such as churches
Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program

Responsibilities

Serve as a representative of the immigration program and agency within the community and relevant organizations.
Counsel clients with their immigration needs and serve as their legal representative.
Complete family-based immigration applications such as Adjustment of Status, Naturalization, and Family Reunification.
Provide translation/interpretation in Dari and Pashto as appropriate.
Maintain an ongoing, organized client caseload.
Maintain accurate files and detailed case notes.
Complete continuing education to maintain current knowledge of immigration policy and practice, and to maintain DOJ accreditation.
Models, encourages direct, professional communication among staff members and facilitates the development of a positive staff support network.
Demonstrates awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of the populations he/she serves.