Immigration Advisor (Two Positions Available)
About The Position
The Office of Global Learning supports Cornell's international community by helping students navigate complex immigration regulations and maintain their visa status while pursuing their academic goals. The team is committed to delivering exceptional service, accurate guidance, and compassionate support to thousands of international students from around the world. Cornell University is seeking two Immigration Advisors to join its International Services team. These positions offer a unique opportunity to partner with international students, helping them understand immigration regulations, maintain legal status, and successfully pursue their educational goals. One position is ongoing, and the other is a 12-month term appointment with the potential for extension. The role offers extensive training, mentorship, and the opportunity to develop specialized skills.
Requirements
- Associate’s degree or equivalent education and work experience required.
- Minimum of four years’ experience in student services, teaching, counseling, overseas development work, or a closely related field.
- Exceptional attention to detail and accuracy.
- Strong organizational and time-management skills.
- Excellent verbal and written communication skills.
- The ability to maintain confidentiality and handle sensitive information.
- Empathy, active listening skills, and commitment to outstanding customer service.
- Sound judgment and the ability to apply policies consistently.
- The confidence to establish and maintain professional boundaries when necessary.
- Strong collaboration skills and a willingness to seek guidance and ask questions.
- The ability to manage multiple priorities in a fast-paced environment.
- Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.
Nice To Haves
- Bachelor's degree or equivalent combination of education and experience.
- Experience advising international students.
- Knowledge of F-1 and/or J-1 immigration regulations.
- Designated School Official (DSO) experience.
- Experience working in a college or university setting.
- Familiarity with PeopleSoft or other student information systems.
- Experience preparing presentations, reports, or training materials.
- Advanced skills with Microsoft Office applications.
Responsibilities
- Advise international students regarding F-1 and J-1 immigration regulations.
- Review requests and immigration documentation for accuracy and compliance.
- Assist students with maintaining lawful immigration status throughout their academic journey.
- Meet with students through in-person and virtual appointments.
- Respond to inquiries from students, academic departments, advisors, and campus partners.
- Maintain accurate case records and documentation in university systems.
- Interpret and apply federal regulations, university policies, and established procedures.
- Collaborate closely with colleagues to ensure consistent and accurate guidance.
- Participate in professional development and immigration-related training opportunities.
- Contribute to a highly supportive team environment focused on student success.
Benefits
- Comprehensive health care options
- Generous retirement contributions
- Access to wellness programs
- Employee discounts with local and national retail brands
- Health and personal leave
- Three weeks of vacation
- 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
- Two additional floating holidays
- Tuition-free Extramural Study and Employee Degree Program
- Tuition aid for external education
- Cornell Children's Tuition Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
