Immediate Care Technician-Immediate Care Center Sycamore Full Time Days

Northwestern Memorial Healthcare•Sycamore, IL

4h•$21 - $27•Onsite

About The Position

The Immediate Care Technician supports physicians and advanced practice providers at Northwestern Medicine’s Immediate Care Center at the Sycamore clinic. This full-time position is 36 hours per week, consisting of three 12-hour shifts from 6:45 a.m. to 7:15 p.m. Weekend and holiday coverage is required, and floating to other clinics may be required. The role facilitates patient flow, assists with patient care and clinical procedures, and performs related administrative functions. It also helps maintain safe, clean patient care areas, promotes patient satisfaction through professional interactions, and safeguards patient confidentiality. The role reflects Northwestern Medicine’s mission, vision, and values and requires compliance with its Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. Candidates must meet the specified medical assistant certification eligibility requirements or hold the stated EMT qualification. Certification is required upon hire for EMT candidates; eligible medical assistant candidates must complete one of the listed certifications within their first six months of employment.

Requirements

High school diploma or GED equivalent.
Written proof of eligibility to take one of the listed medical assistant certification exams (AAMA, AMT, NCCT, NHA, or NRCMA), or an accepted EMT qualification.
Eligible medical assistant candidates must complete one of the listed medical assistant certifications within the first six months of employment, with up to two test attempts.
EMT candidates must hold Emergency Medical Technician–Paramedic or Emergency Medical Technician–Basic certification through the National Registry of Emergency Medical Technicians, or an Illinois EMT license; certification is required upon hire.
Basic Life Support certification from the American Heart Association.
Completion of a pre-employment competency exam.
Strong computer skills.

Nice To Haves

Experience with an electronic medical record.
College degree or interest in the health care field.
One to two years of ambulatory care experience.

Responsibilities

Escort patients to exam rooms, identify them using two identifiers, and prepare them for examination.
Obtain and document accurate vital signs and update or confirm visit reason, allergies, smoking history, and pharmacy information.
Promptly inform the physician or advanced practice provider of significant changes in vital signs or acute symptoms.
Anticipate and prepare equipment and supplies for visits; clean and prepare exam rooms for subsequent patients.
Respond to needs that expedite visits, maintain patient flow, and prioritize tasks appropriately.
Assist with referrals, transfers, and discharge processes.
Assist physicians and advanced practice providers with procedures under established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, CLIA-waived testing, wound care, and splinting.
Call in or electronically send prescriptions as directed by the physician or advanced practice provider.
Prepare and stock exam rooms, disinfect and sterilize equipment and instruments, and participate in environmental safety rounds.
Maintain vaccine and medication inventory, ensure medication cabinets are appropriately locked, and monitor and maintain equipment and instruments according to clinic guidelines.
Assist with ordering supplies and correctly dispose of expired items.
Follow office opening and closing procedures.
Interact professionally and cooperatively with patients and practice staff, accept delegated responsibilities, and offer assistance to others.
Communicate appropriately and effectively with patients and the patient care team in person and by phone.
Attend and participate in staff meetings.
Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
Perform other duties as assigned.