HTM Imaging Tech III

Mayo Clinic•Phoenix, AZ

1d•Hybrid

About The Position

An Imaging Technician III maintains complex medical equipment through effective implementation of the Mayo Clinic Medical Equipment Management Plan. The technician must demonstrate technical skills and tasks associated with the installation, maintenance, calibration, repair and QA of x-ray, imaging, nuclear medicine, radiotherapy, and imaging-related systems typically found in Radiology, Surgery and Cardiology. Technicians in this position must be exceptionally customer focused with outstanding communication and interpersonal skills. They must be able to prioritize service calls appropriately and adhere to Mayo policy and procedure. The technician must adhere to rules, regulations, and policies regarding radiation safety, stored energy safety, and contingency plans in the event of equipment failure. They must also carefully monitor the potential for radiation exposure and work to eliminate unnecessary exposure. They must have advanced analytical skills and be able to solve very complex technical issues in a timely manner. Service calls are communicated to the technician through HTM Leadership, HTM Support Specialists, or a CMMS dashboard. Emergent calls directly from the customer often require a rapid response time. On-call, overtime, and non-standard shifts will be required, as well as travel to other Mayo Clinic sites and applicable vendor training. The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and to support the mission of Mayo Clinic. A Technician III will have a mastery of imaging repair principles, can demonstrate success in the most complex of imaging repairs, and will often work with and share knowledge with less experienced technicians.

Requirements

Exceptional customer focus.
Outstanding communication and interpersonal skills.
Advanced analytical skills.
Mastery of imaging repair principles.
Demonstrated success in the most complex of imaging repairs.

Responsibilities

Maintains complex medical equipment through effective implementation of the Mayo Clinic Medical Equipment Management Plan.
Demonstrates technical skills and tasks associated with the installation, maintenance, calibration, repair and QA of x-ray, imaging, nuclear medicine, radiotherapy, and imaging-related systems.
Prioritizes service calls appropriately and adheres to Mayo policy and procedure.
Adheres to rules, regulations, and policies regarding radiation safety, stored energy safety, and contingency plans in the event of equipment failure.
Monitors the potential for radiation exposure and works to eliminate unnecessary exposure.
Solves very complex technical issues in a timely manner.
Works with and shares knowledge with less experienced technicians.