HTM Imaging Tech II

Mayo Clinic•Phoenix, AZ

11d•$39 - $54•Hybrid

About The Position

An Imaging Technician II maintains complex medical equipment through effective implementation of the Mayo Clinic Medical Equipment Management Plan. The technician must demonstrate technical skills and tasks associated with the installation, maintenance, calibration, repair, and QA of x-ray, imaging, nuclear medicine, radiotherapy, and imaging-related systems typically found in Radiology, Surgery, and Cardiology. Technicians in this position must be exceptionally customer-focused with outstanding communication and interpersonal skills. They must have the ability to prioritize service calls appropriately and adhere to Mayo policy and procedure. The technician must adhere to rules, regulations, and policies regarding radiation safety, stored energy safety, and contingency plans in the event of equipment failure. They must also carefully monitor the potential for radiation exposure and work to eliminate unnecessary exposure. They must have analytical skills and be able to solve complex technical issues in a timely manner. Service calls are communicated to the technician through HTM Leadership, HTM Support Specialists, or CMMS dashboard. Emergent calls directly from the customer often require a rapid response time. On-call, overtime, and non-standard shifts may be required, as well as travel to other Mayo Clinic sites and applicable vendor training. The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and to support the mission of Mayo Clinic.

Requirements

Technical skills and tasks associated with the installation, maintenance, calibration, repair, and QA of x-ray, imaging, nuclear medicine, radiotherapy, and imaging-related systems.
Exceptional customer focus.
Outstanding communication and interpersonal skills.
Ability to prioritize service calls appropriately.
Adherence to Mayo policy and procedure.
Adherence to rules, regulations, and policies regarding radiation safety, stored energy safety, and contingency plans.
Careful monitoring of potential radiation exposure and work to eliminate unnecessary exposure.
Analytical skills.
Ability to solve complex technical issues in a timely manner.
Commitment to continuously improving knowledge.
Mastery of increasingly complex equipment.

Nice To Haves

Mastery of imaging repair principles.
Demonstrated success in the most complex of imaging repairs.
Experience working with and sharing knowledge with less experienced technicians.

Responsibilities

Maintain complex medical equipment through effective implementation of the Mayo Clinic Medical Equipment Management Plan.
Perform installation, maintenance, calibration, repair, and QA of x-ray, imaging, nuclear medicine, radiotherapy, and imaging-related systems.
Prioritize service calls appropriately.
Adhere to Mayo policy and procedure.
Adhere to rules, regulations, and policies regarding radiation safety, stored energy safety, and contingency plans in the event of equipment failure.
Monitor the potential for radiation exposure and work to eliminate unnecessary exposure.
Solve complex technical issues in a timely manner.
Respond rapidly to emergent calls.
Potentially work on-call, overtime, and non-standard shifts.
Travel to other Mayo Clinic sites and attend applicable vendor training.
Continuously improve knowledge to develop mastery of increasingly complex equipment.
Support the mission of Mayo Clinic.