Imaging Tech Assistant | Full-Time | Cecil Campus

Christiana Care Health Services•Elkton, MD

19h•Onsite

About The Position

ChristianaCare Cecil Campus Radiology department is seeking a full-time Tech Assistant. This role involves performing various tasks for the department, including electronic image sharing, documentation, transporting patients, assisting radiology technicians, and participating in physician-to-physician communication of critical imaging results. The organization is a nonprofit health system with a mission of service, aiming to provide excellent health care through partnerships with patients and their families.

Requirements

High school graduate or equivalent.
Two years related medical office experience.

Nice To Haves

An equivalent combination of education and experience may be substituted.

Responsibilities

Answer and route calls in a high imaging department and/or office.
Obtains and uploads outside imaging studies for comparison for radiologist.
Burn CDs, prints patients’ medical imaging records.
Connect and resolve outside images sent to the PACS system for providers.
Mail and/or fax reports to physician offices.
Documents communication of critical results when necessary.
Operates computer systems and office equipment in a safe manner.
Interacts for solution of “routine problems” as they may occur to achieve customer satisfaction.
Interacts with patient, family members, physicians, and staff in a courteous and professional manner.
Provides excellent customer service to patients, family members, physicians, and staff.
Complies with Joint Commission regulations that are in place for critical results communication and/or other regulated results documentation.
24/7 coverage required in an acute hospital setting which includes weekday, and weekend coverage; a backup list requirement is initiated for the emergent staffing needs within the department.
Maintains patient confidentiality.
Consistently always uses 2 patient identifiers.
Performs assigned work safely, adhering to established departmental safety rules and practices.
Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Attends departmental meetings and in-services as required.
Performs other related duties as required.