Imaging Specialist

State of North Carolina•3200 Atlantic Ave Wake, NC
•$31,200 - $51,249•Hybrid

About The Position

The primary purpose of this position is to provide document and image uploading, via fax, email and online submittals for the Retirement Systems Division, into the IT systems, for other divisional sections. When necessary, this position will also assist in the daily imaging for all work by batch prepping, scanning, and indexing records into IT systems for other divisional sections. These processes are to be carried out in an accurate and timely manner.

Requirements

  • Knowledge of basic computer operations.
  • Ability to navigate multiple systems effectively.
  • Knowledge of mail and document processing.
  • Ability to communicate effectively both in oral and written formats.

Nice To Haves

  • Attention to detail and time management
  • Organizational skills in an office setting

Responsibilities

  • Ensuring date, notary seals, document types, codes, number of pages, and one/two sided documents are appropriately notated before scanning.
  • Processing documents in a timely manner so other employees can provide the required services for Retirement System members.
  • Correcting system codes/records according to established procedures.
  • Assessing other databases such as Accurint and USPS to reconcile addresses.
  • Coding all forms correctly and ensuring accuracy for forms used by each respective section with Operations and Member Services

Benefits

  • health insurance options
  • standard and supplemental retirement plans
  • NC Flex program
  • paid vacation
  • sick leave
  • community service leave
  • paid parental leave
  • Public Service Loan Forgiveness Program eligibility
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