Imaging Specialist
WEI•Salem, NH
•Onsite
About The Position
The Imaging Specialist position requires comprehensive computer knowledge and experience to perform the various technical tasks. This position is vital to the overall success of WEI and its customers. You will be part of our hands-on team imaging devices, troubleshooting system errors, replacing failed components, performing end-to-end device provisioning and other related tasks.
Requirements
- Comprehensive computer knowledge and experience
- Experience working with PCs, desktops, workstations, laptops, client servers and associated peripherals
Nice To Haves
- Industry recognized certifications such as A+, Network + or MCSE are preferred
Responsibilities
- Ensure accurate imaging of devices per customer build sheet at scale
- Hands-on technical imaging, reimaging and deploying systems and appropriate peripherals
- Triage and repair device tech support issues; including documentation
- Properly log tickets with vendors such as Lenovo, Dell & Client for warranty repairs
- Manage relevant inventory
- Assist with creating and maintaining all policies, procedures and best practices
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
