Imaging Services Scheduling Coordinator

ONSLOW MEMORIAL HOSPITAL•Jacksonville, NC

5d•Onsite

About The Position

The Imaging Services Scheduling Coordinator provides administrative support for imaging services at Onslow Memorial Hospital in Jacksonville, North Carolina. The coordinator greets customers, answers and routes telephone calls, takes accurate messages, helps maintain patient flow, and provides courteous service to internal and external customers. The role includes registering patients, verifying insurance, scanning required documentation, and collecting payments due at the time of service. The coordinator schedules radiology exams, including X-ray, CT, Nuclear Medicine, Ultrasound, MRI, and interventional procedures; pre-registers scheduled exams; and obtains accurate insurance pre-certification. The position requires professional judgment, adherence to the Code of Conduct and medical ethics, and cooperation with coworkers in a team environment.

Requirements

High school graduate.
Excellent communication and organizational skills.
Team-oriented, able to get along with others, and have a positive and outgoing attitude.
General computer knowledge and data-entry skills.

Nice To Haves

Preferably 1–3 years of experience in a radiology department.
Graduate of Medical Office Technology and/or an equivalent combination of experience and training.
Experience with a Registration Department (Patient Access) or knowledge of registration functions.

Responsibilities

Greet all customers.
Answer telephones, transfer calls appropriately, and take accurate messages.
Maintain patient flow.
Provide cooperative and courteous service to internal and external customers.
Adhere to the Code of Conduct.
Register patients accurately and efficiently.
Verify insurance, scan pertinent information and documents, and collect monies due at the time of service.
Support coworkers in a team environment.
Schedule radiology exams, including X-ray, CT, Nuclear Medicine, Ultrasound, MRI, and interventional procedures.
Pre-register scheduled exams and obtain accurate insurance pre-certification.
Exercise professional judgment and maintain a demeanor complimentary to medical ethics.