Imaging Services Program Manager

St. Clare Hospital•Lakewood, WA

18h•$43 - $64•Onsite

About The Position

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area. Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care. We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.

Requirements

Bachelors Other and 4-6 years, upon hire or Equivalent combination of experience., upon hire
None, upon hire

Responsibilities

Lead professional operational planning, oversight, development, and collaboration on projects that advance Diagnostic Imaging's strategic objectives.
Work closely with Diagnostic Imaging leadership, executive leaders, and Diagnostic Imaging Directors to guide analytics and metrics, asset utilization, capital purchasing and procurement support, patient experience and throughput, project management, process improvement and implementation, multi-disciplinary coordination, vendor interfacing, and stakeholder networking.
Partner with Diagnostic Imaging Administration and business leaders to lead rapid response teams addressing business-critical imaging issues.
Provide program leadership, thought partnership, analysis, and strategic decision-making support to ensure sustainable, scalable, user-centric solutions are implemented.
Drive consistent communication and change management across VMFH Diagnostic Imaging in partnership with other strategic leaders, service lines, and national imaging initiatives to achieve operational efficiencies.
Conceptualize and apply sound analytical methods to spearhead program development and monitoring.
Navigate complex organizational impacts and unique challenges within the Diagnostic Imaging environment.
Bring strong initiative, independent judgment, and strategic execution experience while leading teams through the full project lifecycle from discovery through implementation and business value delivery.
Guide the development of strategic and operating plans, metric plans and dashboards, business cases/plans, and support for other strategic planning endeavors within Diagnostic Imaging.
Lead rapid response teams to assess, recommend, and develop solutions for business-critical issues specific to Diagnostic Imaging.
Lead teams through the full lifecycle of project management, from discovery through implementation and business value delivery.
Coordinate, initiate and/or facilitate process improvement initiatives/projects for (and/or across) the assigned market(s) within Diagnostic Imaging, including Rapid Process Improvement Workouts.
Apply knowledge of VMPS and Lean-Six Sigma methodologies to process improvement activities.
Provide program leadership, thought partnership, analysis, and strategic decision-making support to initiative sponsors and teams to ensure sustainable and scalable user-centric solutions are developed and implemented to successfully realize business outcomes and drive change within the Diagnostic Imaging environment.
Perform complex data analytics/modeling/forecasting activities in support of operational, business and financial planning and development for Diagnostic Imaging.
Prepare recurring and special aggregated data reports and related decision support tools by obtaining/manipulating electronic and abstracted data from automated systems and utilizing complex report-writing applications.
Oversee, develop and collaborate on projects and planning efforts that advance the strategic objectives of VMFH Diagnostic Imaging (DI).
Provide support to the VMFH Diagnostic Imaging (DI) executive and management team as requested.
Develop dashboards, scorecards, charts, graphs, tables, diagrams, presentations and reports from various data sources to display, measure and/or summarize clinical outcomes, patient satisfaction, cost/utilization data and other key performance indicators specific to Diagnostic Imaging.
Develop analyses relating to demographics, demand, competition, utilization trends, performance improvement, throughput opportunities and growth opportunities specific to assigned market within Diagnostic Imaging.
Coordinate the flow of internal communications through a variety of mechanisms (including publications, meetings, website, email, etc.) to advance VMFH Diagnostic Imaging (DI) strategies and support related internal initiatives and change management within the department.
Perform other duties as required.