Imaging Service Center Supervisor

State of North Carolina•3200 Atlantic Ave Wake, NC

2d•$52,592 - $92,036•Hybrid

About The Position

The primary purpose of this position is to provide batch imaging for all work by prepping, scanning, and indexing records into IT systems for other divisional sections to process in an accurate and timely manner. This position is also responsible for the intake, imaging and delivery of incoming U.S. Mail. This position also provides daily supervision to a group of employees assigned to member maintenance functions, including processing beneficiary forms and other member requests received by mail.

Requirements

Experience in supervision of high-volume work
Experience in prepping, scanning, and indexing records
Experience in computer navigation
Experience in policy interpretation and providing technical insight
Bachelor’s degree from an appropriately accredited institution and three (3) years of experience related to the area of assignment; or an equivalent combination of training and experience.

Nice To Haves

Experience working in public sector/state government/related environment
Familiarity with On Base, Unity Client, and Microfiche software

Responsibilities

Provide batch imaging for all work by prepping, scanning, and indexing records into IT systems for other divisional sections to process in an accurate and timely manner.
Responsible for the intake, imaging and delivery of incoming U.S. Mail.
Provides daily supervision to a group of employees assigned to member maintenance functions, including processing beneficiary forms and other member requests received by mail.