Imaging Records Clerk for Outpatient Imaging

2510 Cobb Hospital, Inc.•Mableton, GA

9h•Onsite

About The Position

At Wellstar, the mission is to enhance the health and well-being of every person served, striving for compassion, excellence, and honoring every voice. Wellstar is recognized for its professionals making a difference in healthcare. This Imaging Records Clerk position functions under the direction of the Chief Technologist, Medical Imaging Manager, and/or Director Diagnostic Services. The role involves assisting with providing exam reports to physicians, distributing phone calls for the department, and performing various clerical tasks that require independent judgment, ingenuity, and initiative in using computers and other equipment.

Requirements

High School Diploma General or GED General
Demonstrate excellent communication skills and handwriting.
Must be able to communicate and understand verbal and written English language and display a positive attitude while working independently.

Nice To Haves

Minimum 1 year hospital/medical experience Preferred

Responsibilities

Digitize analog films as necessary for radiologist interpretation.
Fax results as needed
Mail out necessary reports if needed
Burn CDs and films to distribute following the proper ID protocol
Monitor phones and assist physicians from film library and from Radiologist Reading Room.
Calls appropriate staff when oral contrast distribution is needed.
Answer phone to guide customers in providing necessary information and directions regarding the purpose of the call in a professional manner by utilizing the AIDET technique.
Successfully transfer calls
Distribute calls where needed (Radiologist, modalities, etc )
Answer phone to guide customers in providing necessary information and directions regarding the purpose of the call in a professional manner
Clear all phone messages left on a daily basis.
Knowledge of the Addendum process
Check mail daily in both locations and process to the appropriate modalities
Knowledge of checking our images upon patients or physicians request to follow the DPP policy.
Verifies patient orders in Epic and calls physicians to retrieve them as needed
Notifies appropriate modality when verbal orders are needed
Copy and fax, sort mail, hand out reports and memos
Help other office workers, physicians and technologist.
Knows how to digitize film.
Checks for patient orders prior to arrival. Call physician offices for orders.
Release reports to patients upon request.
Knowledge to navigate in PACS, Epic and other computer programs pertinent to job.
Knowledge to order and cancel exams as needed.
Knowledge of printing and faxing reports to referring physicians and document data in PACS
Ability to Import/Export images to PACS
Monitors the STAT work list and calls/faxes results to appropriate area/physician office per procedure
Utilize proper AIDET techniques
Meets Service Recovery and Customer Service Guidelines as needed.
Performs patient advocate role for families and patients while in the Womens Imaging Department.
Identify patients by utilizing 2 patient identifiers.
Performs other duties as assigned
Complies with all WellStar Health System policies, standards of work, and code of conduct.