Imaging Receptionist Scheduler

CommonSpirit HealthPrescott Valley, AZ
Hybrid

About The Position

As our Imaging Receptionist Scheduler, you will serve as the vital first point of contact for patients seeking imaging services, ensuring a smooth and positive experience. You will play a crucial role in managing patient flow, scheduling appointments, and maintaining essential administrative functions that support our Imaging Department and Cardiac Services. Every day you will warmly greet patients in person and over the phone, accurately collecting and verifying patient demographics, insurance information, and physician orders. You will be responsible for scheduling outpatient imaging studies, providing clear prep instructions, and coordinating patient co-pays.

Requirements

  • High school diploma or GED
  • Demonstrated experience in an administrative or clerical setting
  • Typing speed of at least 50 words per minute
  • Exceptional data entry speed and accuracy

Nice To Haves

  • At least one year in admitting or scheduling within a healthcare environment
  • Will need to commit to traveling between two campuses

Responsibilities

  • Greets all patients with friendly attitude when arriving in person or when speaking on the telephone.
  • Collects complete and accurate patient demographics and guarantor information.
  • Collects complete and accurate insurance information.
  • Maintains an accuracy rate of no less than 90%.
  • Prepares admitting packet and obtains all necessary signatures.
  • Answers incoming telephone calls and takes appropriate messages.
  • Ensures that all patients have a physician order for their examination.
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