Imaging Receptionist Scheduler

Yavapai Regional Medical CenterPrescott Valley, AZ

About The Position

At Dignity Health, living our values means bringing passion into action every day. Dignity Health-Yavapai Regional Medical Center (DH-YRMC), now part of CommonSpirit Health, is a not-for-profit integrated healthcare provider that offers a broad range of inpatient and outpatient services including network-wide opportunities to advance your career. What started as a simple community hospital, is today a state-of-the-art healthcare system with two acute care hospitals, a network of primary and specialty care clinics, outpatient health and wellness centers, cardiac diagnostic centers, and outpatient medical imaging centers. As you build your career at DH-YRMC, you’ll find Prescott is an inspiring place to live, work, and enjoy the outdoors. It is an inviting community with bygone charm and modern amenities. Local residents enjoy four spectacular seasons, while the area offers nearly year-round sunshine for any outdoor adventures. The carefree, relaxed lifestyle offers short commute opportunities, so you can focus on your career and your family. Dignity Health-Yavapai Regional Medical Center extends this feeling with a strong sense of family, security, and belonging. Our compassion and commitment to quality care have earned awards, such as the Stroke Care Excellence Award (2022), Neuroscience Excellence Award (2021, 2020), and America’s 100 Best Hospitals for Stroke Care Awards (2020, 2021) and have placed us at the top of the charts in community and nationwide in healthcare. Come experience the incredible quality-of-life that Dignity Health-YRMC and Prescott have to offer! #hellohumankindness Job Summary and Responsibilities Do you have a knack for making people feel welcome and a passion for accuracy? We're seeking a detail-oriented and empathetic individual to join our team as a Patient Access Representative! You'll be the first point of contact for our patients, warmly greeting them, ensuring their information is spot-on, and guiding them through their healthcare journey with a smile. If you love variety, thrive in a fast-paced environment, and are dedicated to exceptional patient experience, we want to hear from you!

Requirements

  • High School Graduate or GED
  • Experience in a clerical setting
  • Typing speed of 50 words per minute
  • Capable of attention to detail and accuracy balanced with data entry speed
  • Must be able to adapt to changes in duties quickly and smoothly
  • Medical Terminology course (SWANK) within 6 months

Nice To Haves

  • One year year admitting or scheduling experience in healthcare setting

Responsibilities

  • Greets all patients with a friendly attitude when arriving in person or when speaking on the telephone.
  • Collects complete and accurate patient demographics and guarantor information.
  • Collects complete and accurate insurance information.
  • Maintains an accuracy rate of no less than 90%.
  • Prepares admitting packet and obtains all necessary signatures.
  • Answers incoming telephone calls and takes appropriate messages.
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