IMAGING PRE-AUTHORIZATION/DENIAL INSURANCE SPECIALIST

MOUNTAIN VIEW HOSPITAL LLCIdaho Falls, ID
Onsite

About The Position

Mountain View Hospital is looking for an Imaging Pre-Authorization/Denial Insurance Specialist to join our team! This role is responsible for verifying insurance eligibility and obtaining pre-authorization for diagnostic tests and procedures. The specialist will work closely with referring providers and imaging schedulers to authorize and process requests in a timely manner, and will also investigate and assist with insurance denials.

Requirements

  • High school diploma or general education degree (GED).
  • Must have 1-5 years medical terminology experience.
  • Experience with medical insurance is required.
  • Ability to use hospital information system, and operate basic computer functions and software.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to speak effectively, before groups of customers and or employees of the organization.
  • Good telephone skills are a must.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to apply common sense to carry out instructions furnished in written, oral, or diagram form.
  • Employee must possess the ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to work well with others as well and be approachable.

Responsibilities

  • Answers incoming calls to the facility and requests in a professional, timely manner.
  • Responsible for verifying eligibility and obtaining preauthorization for diagnostic tests and procedures.
  • Works with the referring providers to make sure we receive all the patient demographics, order that meets requirements, and other necessary documentation needed to obtain an authorization.
  • Insures authorizations are done timely and communicates with referring provider office, imaging schedulers and patient when delays or insurance issues arise to ensure continuity of care.
  • Knows and understands the difference between routine and emergent authorization requests and when to use them.
  • Communicates with worker’s compensation and VA Administrations to obtain approval for services.
  • Communicates appropriately and clearly to the patients, referring providers, insurance companies, supervisor, coworkers and providers.
  • Assists with insurance denials and the appeal process.
  • Helpful in researching patient accounts for insurance payment issues.
  • Maintains department records, reports, forms and documents in EMR.
  • Responsible for knowing hospital policies and being familiar with hospital services that are available.

Benefits

  • Medical, Dental and Vision Insurance
  • Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
  • Retirement Plans (401K with up to 6% match)
  • Earned Quarterly Bonus Program
  • Education Reimbursement Program
  • Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital
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