Imaging Operations Supervisor

Knowledge Services•Indianapolis, IN

4d•$31 - $40•Onsite

About The Position

Knowledge Services is currently seeking an Imaging Operations Supervisor to support day-to-day operations of government contract imaging teams. This role will be responsible for project planning, staff oversight, customer satisfaction, risk mitigation, and quality control for assigned contracts. The Supervisor will manage 15–30 staff and serve as a key operational point of contact for contract stakeholders. This position is a critical step toward progression to a Senior Imaging Operations Manager role.

Requirements

High school diploma or equivalent.
Experience operating manual or electric pallet jacks required.
Ability to lift and move up to 50 pounds regularly.
Comfortable working in a physically demanding and fast-paced environment.
Job frequently requires sitting, handling objects with hands.
Job requires standing, walking, reaching, talking, hearing, and lifting up to 50 pounds.

Nice To Haves

Kofax knowledge is a plus
Prior Federal document imaging is a plus
Must be willing and able to obtain a Public Trust Clearance.

Responsibilities

Provide daily direction to employees in order to accomplish projects.
Manage project timelines, quality and outcome of Customers orders.
Lead, mentor, cross train and provide accountable standards and measures to the department employees.
Research and resolve customer issues, modify work procedures as needed to meet customer demand.
Ability to assist in the invoicing process.