Imaging Data Technician - Imaging Operations - Draper, UT

Ancestry•Lehi, UT

1d•Onsite

About The Position

Ancestry is looking for a project-based temporary Imaging Data Technician - Imaging Operations to work on a contract basis in Draper, UT. We ask that you are a technical person with experience working with digitization, archival documents, and goal oriented projects. You are efficient, show great care for detail, and are accustomed to independent work in an environment that handles focused and repetitive tasks. This is a full-time opportunity working Monday through Friday from 9:00 am- 5:00 pm, 40 hours a week and will last for about 1 year. You will report to the Manager, Content Production. This is not a work-from-home position. This position is contract-based and is not eligible for Ancestry benefits. Compensation will be $21- $26 per hour depending on experience. Employment is contingent upon successfully passing a pre-employment background check.

Requirements

Strong project coordination skills — able to manage multiple concurrent workstreams, track status and dependencies, and drive issues to closure without constant oversight.
Skilled at facilitating communication across technical and non-technical partners, maintaining accurate status updates, and documenting decisions and actions.
Strong technical aptitude with proven ability to troubleshoot across systems, files, and pipelines.
Working knowledge of MySQL or comparable databases; comfortable writing and modifying queries.
Intermediate Excel proficiency (pivot tables, lookups, basic data validation).
Experience navigating ticketing systems (Workfront, Jira, or similar) in a production environment.
Detail-oriented and organized, with clear written and verbal communication.
Self-directed and dependable across competing priorities.
Able to lift up to 50 lbs when handling physical media.

Nice To Haves

Experience with metadata management, digital asset management (DAM), or structured content workflows.
Background in archives, libraries, digitization, or family history research.
Prior experience with ingestion pipelines, ETL processes, or content mapping in a production environment.
Familiarity with scripting (Python, SQL, shell) for data validation or batch operations.

Responsibilities

Build, maintain mapping configurations that route content into Ancestry's proprietary imaging systems.
Apply and validate metadata, naming conventions, and file structures to ensure content meets technical specifications and downstream searchability requirements.
Monitor production pipelines and diagnose data, file, and system issues across mapping, web crawls, SFTP transfers, and ingestion workflows.
Coordinate concurrent projects and workstreams — tracking status, surfacing blockers, managing dependencies, and driving issues to resolution across support teams, project management, and operations partners.
Own Workfront ticket queues from intake to close — triaging reprocess requests, diagnosing root causes of data errors, and tracking resolution through completion.
Process digital image hard drives by validating data integrity, reconciling import records, and resolving ingestion or mapping errors.
Query databases (MySQL or comparable) to investigate data discrepancies, verify ingestion results, and support error resolution.
Prepare and verify digital delivery packages, confirming metadata accuracy, file structure, and documentation before transfer to archival partners.
Partner with project managers, support teams, and cross-functional teams to coordinate handoffs, drive process improvements, and document workflows.
Coordinate physical handling of media drives — shipping, receiving, and inventory — with proper chain-of-custody documentation.
Perform additional duties and special projects as assigned by the Imaging Operations Manager to support evolving team and business needs.
Perform additional duties and special projects as assigned by the Content Production Manager.