About The Position

Assist with completing Imaging Center procedures including transportation and monitoring patients to and from, as well as during Imaging Center procedures.

Requirements

  • H.S. Diploma or Equivalent
  • AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED

Nice To Haves

  • 1 Year Patient care experience

Responsibilities

  • Communicates pertinent system issues to the Lead/Supervisor on a timely basis.
  • Communicate equipment, employee, supply, adverse incidents, and workman's compensation issues to Lead/Supervisor in an appropriate time frame.
  • Communicate openly and positively any changes to all departmental employees.
  • Ensure employee/patient confidentiality is restricted to private area(s) and appropriate person(s).
  • All communication to employees and members of management should be conveyed in a positive and effective manner.
  • Uses special needs resources (translation, phone services) to communicate with customers that speak another language or have hearing/speech disorders.
  • Effectively communicate patient status to nursing and Radiology staff so condition and location is known to both areas.
  • Cross cover in other areas of the department as work volume and staffing fluctuations occur.
  • Assists with training, orientation and upholding policies and procedure to new employee or those new to the area.
  • Greet and escort patients in and out of Radiology department with appropriate dress.
  • Assist in transferring patients prior to and following procedures.
  • Chaperone patients during procedures as needed.
  • Demonstrates ability to make timely, accurate and safe decisions regarding patients. Even if those decisions are not covered by written or verbal instructions.
  • Actively sets priorities, adjusting to unscheduled situations.
  • Complete tasks and assigned duties in a timely manner as directed by Lead/Supervisor.
  • Treats customers and co-workers with dignity and respect.
  • Cooperates with initiatives to improve work processes.
  • Supports organizational cost containment.
  • Takes initiative in utilizing time effectively and appropriately.
  • Demonstrate general knowledge of how to utilize PACS/SYNAPSE and RIS.
  • Ability to print images and make duplicates of films and/or digital images.
  • Ability to scan documents into PACS/SYNAPSE.
  • Accurately follows downtime procedures.
  • Able to perform required RIS functions to support patient, physician, technologists, and patients.
  • Introduce self and purpose to patient upon first interaction with patient (i.e. calling patient from waiting area).
  • Verifies patient identification and pregnancy status through the use of double identifiers (name and DOB) - 5 Keys to Success #1.
  • Ensures proper procedure on proper patient.
  • Responsible for efficient and timely patient flow management.
  • Demonstrates knowledge of universal precautions and general understanding of sterile technique principles.
  • Effectively utilize free time between patient care completing and any all assigned duties.
  • Interacts and communicates in a manner to reflect an understanding of the patient's age, culture, state of health, level of comprehension.
  • Apply techniques to improve patient care by rounding with patients and family.
  • Maintains safe work environment.
  • Cooperatively troubleshoots potential and actual problems both internal and external to the department.
  • Provide appropriate mode of transportation for patient's physical limitations and imaging procedure requirements.
  • Understands and applies appropriate MRI Safety precautions and Radiation Safety principles.
  • Ensure a safe environment for patients with special needs to be monitored.
  • Observes the patient, reports any changes in status, and initiates appropriate action to ensure a positive outcome.
  • Follows patient's Advanced Directive.
  • Perform QC procedures as assigned by department.
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