Image Service Coordinator

Alimentiv•Montreal, QC

38d•CA$42,000 - CA$70,000•Onsite

About The Position

Assist in the execution of all Image Services activities ensuring focus on data integrity and reliability in accordance with standard processes, sponsor guidelines, industry best practices and regulatory standards. Provide image collection services to stakeholders in areas of data collection and user system operations. Under the direction of the Manager, Image Services, contribute to the delivery of high-quality image services support to internal and external customers, clinical sites, and sponsors. May require ability to work shifts, statutory holidays and provide on-call support from time to time.

Requirements

A minimum of a one-year post-secondary certificate or 1-3 years of equivalent experience.
Interest in imaging, clinical trials, data, and furthering human health.
Strong written and oral communication skills.
Passion for providing excellent customer service.
Comfortable working independently in a fast-paced environment.

Responsibilities

View, enter, and compile data in accordance with sponsor protocols and regulatory guidelines.
Assist with the collection and/or distribution of data and documents to and from clinical sites and sponsors.
Provide image collection and customer service support to stakeholders in areas of data collection and user system operations following applicable work instructions.
Provide ongoing support to peers, sponsors sites, project team members and central readers throughout the project life cycle.
Ensure customer documents are recorded, filed, and maintained in accordance with project and regulatory guidelines.
Carry out image collection activities ensuring focus on data integrity and stakeholder support in accordance with standard processes, sponsor guidelines, industry best practices and regulatory standards.
Perform regular quality assurance activities, checking for completeness and accuracy, ensuring all SOP guidelines and industry best practices are met.