IMAC Administrator IRES - SSFB
About The Position
The In, Out, Moves, and Change (IMAC) Administrator supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will: Support the C2BMC Labs and Warfighter (CLAW) organization Responsible for timely processing of CLAW employee on and off-boarding. Perform Department of Defense (DoD) account management to include enclave account request processing. Be required to perform Tier I and II Windows client troubleshooting to include Help Desk operations. Support the completion of large-scale projects -- which will entail site surveys, asset management, and hardware/software installs. There will be on-call support, occasional off shift, extended hours, or weekend support requirements. Occasional local travel is necessary to support customer requirements and exercise support. The successful candidate will: Be willing to learn new technologies, adapt to new situations and short deadlines Be able to work with limited supervision Have a strong commitment to a team environment. Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate may be assigned as an employee for one of our teammate companies.
Requirements
- Must have 6, or more, months of related experience in business systems, operating systems, servers and/or experience in light programming, project management of small initiatives, and troubleshooting.
- Must have Missile Defense Agency or Department of Defense Experience.
- Must have experience with the CLAW Organization.
- Must have an understanding of Active Directory, Group Policies, TCP/IP, DHCP, and DNS.
- Must be able to lift a minimum of 35 lbs.
- Must have a DoD 8570 approved IAT or IAM Level I Certification.
- Must have an active DoD Secret Security Clearance
Nice To Haves
- Have customer service experience
- Have experience with Virtual Desktop Environment Support.
- Have experience with Microsoft Endpoint Configuration Manager (MECM)
- Have experience with the Aspen Request For Service (RFS) system.
- Have experience with Remedy and/or Service Now action request systems.
- Have a degree in an IT or Engineering related discipline.
Responsibilities
- Support the C2BMC Labs and Warfighter (CLAW) organization
- Responsible for timely processing of CLAW employee on and off-boarding.
- Perform Department of Defense (DoD) account management to include enclave account request processing.
- Be required to perform Tier I and II Windows client troubleshooting to include Help Desk operations.
- Support the completion of large-scale projects -- which will entail site surveys, asset management, and hardware/software installs.
Benefits
- flexible work schedules
- educational reimbursement
- retirement benefits (401K match)
- employee stock purchase plan
- health benefits
- tax saving options
- disability benefits
- life and accident insurance
- voluntary benefits
- paid time off and paid holidays
- parental leave
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement benefits (including 401(k) matching)
- Educational reimbursement
- Parental leave
- Employee stock purchase plan
- Tax-saving options
- Disability and life insurance
- Pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
