Senior Illustrations Systems Analyst
About The Position
Pacific Life is seeking two driven and innovative Illustrations System Analysts to join their Illustrations Team. The Illustrations platform is a key strategic differentiator that fuels enhanced customer experience and powers business growth. The CMD Illustrations team develops and maintains desktop and web applications that financial professionals use to create life insurance illustrations, helping clients understand how Pacific Life products can meet their financial goals. The Illustrations System Analyst will analyze business requirements, perform quality assurance testing, develop skills in creating new test scenarios, and gain experience with Life Insurance products and Sales concepts. Recent graduates are encouraged to apply.
Requirements
- Bachelor’s degree in applied mathematics, actuarial science, or a related field
- Intense visual/listening concentration required to trouble shoot problems and determine best solution; and to make informed decisions and recommendations
- Self-motivated and capable of working independently with minimal supervision, while also excelling in a collaborative team environment.
- Willingness and initiative to learn both the technical and business aspects necessary to take ownership of and execute on key responsibilities.
Nice To Haves
- Previous knowledge with the life insurance and annuity industry strongly preferred.
- 3+ years of experience working with life insurance and/or annuity products and riders.
- Proficiency in developing detailed test plans.
- Strong proficiency in Excel, with the ability to read and code macros being an added advantage.
- Familiarity with Agile development methodologies and experience working within sprint cadences.
- Proven ability to build relationships and collaborate effectively across departments.
Responsibilities
- Analyze complex life insurance & annuity product specifications—including actuarial formulas and business requirements for the User Interface (UI)—to define testing scope, estimate testing effort, and identify potential issues in system implementation.
- Review requirements and create detailed technical documentation to guide the development of software applications.
- Collaborate directly with developers, business stakeholders, and cross-functional teams to ensure alignment and clarity.
- Maintain and develop advanced testing tools that incorporate full calculation specifications for life insurance products to support analysis, troubleshoot complex illustration system issues, identify root causes, and drive resolution in partnership with the team.
- Develop comprehensive test strategies, build test cases, and define expected results.
- Responsible for testing of software - including system functionality, calculations, and regression.
- Monitor, manage, and prioritize system defects and enhancement requests using issue tracking tools.
- Ensure timely resolution of issues and maintain clear communication with all relevant stakeholders.
- Produce new issue and inforce illustrations for products and policies not currently supported by existing systems, ensuring accuracy and compliance with regulatory requirements.
Benefits
- Medical
- Dental
- Vision
- Wellbeing Reimbursement Account
- Paid Time Off
- Holiday Schedules
- Financial Planning Time Off
- Paid Parental Leave
- Adoption Assistance Program
- Competitive 401k savings plan with company match and an additional contribution regardless of participation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
