ILI Program Coordinator
About The Position
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities. The Ministry of Indigenous Relations serves as a central point for the Government of Alberta to foster and maintain respectful relationships with Indigenous Peoples, communities, and organizations. The Ministry is responsible for delivering the Indigenous Learning Initiative (ILI), which was created in response to the Truth and Reconciliation Commission’s Call to Action #57, to provide education to public servants on Indigenous histories, including the history and legacy of residential schools, treaties and Aboriginal rights. Through the ILI, the ministry offers two cultural awareness courses: Indigenous Introductory Training and Indigenous Cultural Protocol training. These programs support reconciliation by educating employees of the Alberta Public Service and agencies, boards and commissions so they can better understand, engage and work with First Nations, Métis and Inuit in Alberta.
Requirements
- A University degree in a related field (Indigenous Studies, Public Policy, Political Science, Sociology, etc.) no experience required; or equivalent as described below.
- Experience with program coordination and reporting
Nice To Haves
- Knowledge and/or experience of the Indigenous Learning Initiative program and processes
- Knowledge and/or experience using interpersonal skills with ability to engage and build positive relationships with diverse Elders, facilitators and organizations.
- Related experience in technologies, evaluation and delivery mechanisms.
Responsibilities
- Oversee all administrative functions and coordinate the logistics of ILI's courses, gathering all necessary information for course delivery: registration, class confirmations, booking rooms, catering, sending calendar invitations to facilitators, participants and Elders.
- Support the administration of assigned courses and other learning activities to ensure GoA employees have access to the courses offered under ILI.
- Provide up-to-date information to participants, facilitators, and Elders about course and enrollment status.
- Develop and maintain ILI training aids related to administrative processes in 1GX.
- Maintain ILI training schedule - engage with facilitators and Elders to develop yearly training schedules approved by the Manager.
- Assist with virtual training platforms for ILI, responding to new and emerging technological issues.
- Data entry/registration management/reporting - enters course and registration data into the IGX Learning Management System (LMS).
- Update ILI training materials, resources in the ILI/Facilitator Share Point.
- Assist in the analysis and development of a yearly "ILI Evaluation Report" provided to ILI ministry partners.
- Provide course information and customer service to Government of Alberta employees, responding to general inquiries and addressing issues.
- Provide support to facilitators as necessary and support Elders in a culturally appropriate way.
- Integrate organizational skills and ability to manage complex time-sensitive tasks.
- Work independently in a multi-tasking environment.
- Use excellent customer service skills, communication skills, written and verbal.
Benefits
- Public Service Pension Plan (PSPP)
- Alberta Public Service Benefit Information.
- Professional learning and development.
- Positive workplace culture and work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
