iGaming Operations Specialist
Parx Bensalem•Bensalem, PA
About The Position
This role involves ensuring adherence to compliance programs, collaborating with internal teams to achieve KPIs, and managing regulatory communications. The specialist will also be responsible for reporting, planning for future expansion, and staying updated on state-specific regulations.
Requirements
- 1+ year of experience in the IGaming Industry
- Excellent interpersonal skills
- Strong Attention to detail
- Ability to prioritize and meet deadlines
- Proficient Microsoft applications (Word, Excel, and Outlook)
- Effective verbal and written communication skills
Nice To Haves
- College Degree preferred
Responsibilities
- Liaison with platform provider’s Compliance team
- Ensures adherence with Corporate-mandated compliance programs
- Collaborate with internal team members within various departments & ensure all relevant KPIs are achieved
- Responsible for Weekly & Monthly compliance related reports
- Review and Respond to customer complaints filed with the regulator (DGE & PGCB)
- Plan for long term objectives and expansion into other IGaming jurisdiction
- Help with Ad-hoc projects
- Stay up to date with new state specific regulations.
- Communicate new regulations to the affected Stakeholders/departments
- Performs additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
