IFS/iPipeline Specialist

Qode • South Carolina, SC

9d

About The Position

IFS/iPipeline Specialist Position Overview We are seeking a skilled professional with expertise in IFS (an iPipeline product) , service request management, deployments, and workflow automation. The ideal candidate will have hands-on experience with related modules and proficiency in iGrafx workflows to streamline business processes and ensure seamless system integration. Key Responsibilities Manage and support IFS/iPipeline product implementations across business units. Handle service requests and ensure timely resolution in line with SLAs. Oversee deployment activities , including planning, execution, and post-deployment support. Collaborate with cross-functional teams to integrate and optimize related modules . Design, document, and maintain workflows using iGrafx for process automation and efficiency. Provide technical guidance, troubleshooting, and continuous improvement recommendations. Ensure compliance with organizational standards and best practices in system management.

Requirements

• Strong knowledge of IFS/iPipeline product suite .
• Experience in service request handling and deployment management .
• Familiarity with related modules and their integration points.
• Proficiency in workflow design tools, particularly iGrafx .
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Ability to work independently and manage multiple priorities.

Nice To Haves

• Prior experience in financial services or insurance domain .
• Exposure to process optimization and automation projects .
• Knowledge of ITIL practices for service management.

Responsibilities

• Manage and support IFS/iPipeline product implementations across business units.
• Handle service requests and ensure timely resolution in line with SLAs.
• Oversee deployment activities , including planning, execution, and post-deployment support.
• Collaborate with cross-functional teams to integrate and optimize related modules .
• Design, document, and maintain workflows using iGrafx for process automation and efficiency.
• Provide technical guidance, troubleshooting, and continuous improvement recommendations.
• Ensure compliance with organizational standards and best practices in system management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed