Specialist I, Campaign Specialist

CRS • Baltimore, MD

3h

About The Position

The Campaign Specialist support the production and day ‑ to ‑ day operations of multiple direct mail fundraising campaigns in alignment with agency ‑ wide and departmental goals. The Specialist coordinates campaign timelines, creative assets, data inputs, vendor deliverables, and quality controls to ensure accurate, timely execution. Working under the direction of the Manager and in collaboration with internal partners, s/he supports performance tracking, issue resolution, and continuous improvement efforts while building foundational skills in direct response fundraising, donor experience, and campaign operations.

Requirements

• Bachelor’s degree in Marketing, Communications, or other related field.
• Minimum 3 years’ work experience in direct response, marketing or fundraising
• Experience with budget planning and reporting
• Ability to speak, write and present information clearly
• Strong decision-making and negotiating skills
• Understanding of fundraising concepts and a demonstrated ability to raise money
• Familiarity with donor databases or related systems
• Proficient in MS Office
• Excellent organizational skills, with the ability to effortlessly manage multiple projects simultaneously
• A fierce and tireless attention to detail
• Forward-thinking, anticipates opportunities and challenges
• A structured individual with strong time management skills who is deadline-driven and works well under pressure
• Takes initiative, requires minimal supervision and demonstrates impeccable follow-through
• A team player who projects a positive attitude, high energy and enthusiasm
• Fluency in English.

Nice To Haves

• Familiarity with direct response fundraising concepts, including donor acquisition, renewals, segmentation, and campaign lifecycles.

Responsibilities

• Execute direct mail fundraising strategies by supporting multiple campaigns from planning through completion, ensuring alignment with agency and departmental goals.
• Coordinate campaign schedules, documentation, and workflows; track milestones to support timely delivery of creative assets, data files, and production outputs.
• Support campaign production by working closely with internal writers, editors, and graphic designers, and by coordinating deliverables with external vendors such as mailshops and printers.
• Support internal fulfillment activities by preparing job specifications, instructions, and purchase orders; maintain vendor capability lists; and review vendor invoices for accuracy prior to submission for payment.
• Perform quality checks on campaign materials, including proofreading and reviewing letters, cards, brochures, catalogs, and other mail components before production.
• Prepare mail file orders and audience segmentation instructions; verify accuracy of coding, personalization, and setup in collaboration with data and analytics teams.
• Track campaign expenses and performance, completing backend reporting and supporting analysis against established metrics and budgets.
• Maintain tracking tools for campaign expenses, production samples, and inventory to support operational accuracy and reconciliation.
• Assist with identifying and resolving day ‑ to ‑ day production issues, escalating risks or delays as appropriate.

Benefits

• CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan.
• Salary and benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees