Identity and Access Management (IAM) Team Lead

Yale New Haven Health • Stratford, CT

3d

About The Position

Under minimal direction, coordinates the efforts of project team personnel, provides procedural guidance, and assumes responsibility for achieving desired results. Participates in project and strategy organization, cost estimating, milestone definition, and scheduling. Assists with the design lifecycle of hardware and client service technologies, requiring advanced knowledge and use of systems and techniques. Works at a high technical and service level and acts as project lead and first-line contact for ITS managers and supervisors, computer operations personnel, and project personnel during all phases of client technologies development.

The position supports coordination of ITS projects and strategies, leads planning and development activities for client services and technologies, and oversees hardware and software requests, inventory, budget tracking, software licensing, and software version management across the enterprise. Travel between YNHHS facilities and off-hours work for oversight of complex project deployments are expected.

Requirements

• At least 5 years of IT experience.
• Experience successfully leading large, complex projects.
• Excellent communication and problem-solving skills, with the capacity to organize and deliver solutions across entities.
• Proficiency in Microsoft Word and high-level expertise in Excel.
• Strong people skills, effective verbal and written communication skills, and organizational skills.
• Travel to multiple YNHHS facilities and provide off-shift training as required.
• Off-hours work is expected in oversight of complex project deployment.

Nice To Haves

• Bachelor's degree in Computer Science or a related discipline, preferred, together with technical training and work-related experience.
• Skill and experience in adult education, strongly preferred.
• Ability to work across organizations with multiple audiences and change leadership experience, preferred.

Responsibilities

• Assist management in coordinating projects and strategies across ITS initiatives.
• Guide a team of client services and technologies personnel in planning, developing, and supporting automated and manual systems; provide project organization guidance for analytical tasks and milestones.
• Coordinate asset management metrics in alignment with budget tracking.
• Maintain appropriate hardware inventory levels at delivery networks across desktop teams and assist with backfill requests.
• Coordinate hardware and technology system requests with application and infrastructure teams.
• Manage hardware and software requests while tracking budgets and inventory across teams.
• Coordinate software licensing management and tracking between the Client Services Team and desktop engineering.
• Manage and track versions and iterations of core complimentary business software across the enterprise.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed