Identity & Access Management Server Engineer (IT System Administration Sr/Spec)

State of Washington•Thurston County – Tumwater, WA

About The Position

The Washington State Department of Revenue is hiring an Identity and Access Management Server Engineer (IT System Administration Senior/Specialist) within its Information Services Division. This opportunity is open only to current Washington State Department of Revenue employees. The position is part of the Network Systems team and serves as a senior technical expert for Enterprise Active Directory, Entra ID, Group Policy, server operating systems, and related identity services. The role engineers and supports secure identity and server solutions that enable employees, partners, and taxpayers to access critical services. The systems support the collection and distribution of more than $26 billion in state revenue annually and help protect taxpayer information while maintaining the integrity, confidentiality, availability, reliability, and compliance of mission-critical systems. The engineer influences enterprise design, guides technical decisions, automates processes, strengthens security, and helps teams anticipate and resolve complex challenges. The successful candidate will provide technical leadership and subject-matter expertise, collaborate with technical teams, business partners, and agency leadership, and help ensure infrastructure remains reliable, compliant, and responsive to evolving business needs. The role also includes mentoring colleagues, promoting standards and best practices, and communicating technical choices to technical and business audiences.

Requirements

Progressive experience analyzing business and technical requirements; designing enterprise-scale infrastructure and information system solutions; evaluating technology options; and implementing solutions aligned with organizational goals and business needs.
Progressive experience installing, testing, validating, deploying, upgrading, monitoring, maintaining, and managing enterprise server infrastructure and operating systems, including health monitoring, security and critical patching, configuration, and operational maintenance.
Extensive experience independently analyzing, troubleshooting, and resolving highly complex Identity and Access Management and server infrastructure issues, including Domain Controller failures, Active Directory or Entra ID, Group Policy, DNS, DHCP, ADFS, and related services.
Experience creating, testing, troubleshooting, supporting, and maintaining scripts and workflows that automate processes.
Experience serving as an operational technical lead and subject-matter expert for enterprise Active Directory Domain Services and related IAM technologies, including providing technical direction, mentoring, technical review, and guidance on standards and best practices.
Knowledge of testing methodologies and experience developing and executing testing scenarios, documenting results, assessing impacts and risks, and validating technical changes against business, security, and performance requirements.
Experience implementing infrastructure that complies with organizational security standards, regulatory requirements, IRS Publication 1075, and enterprise governance.
Experience developing and maintaining technical documentation, including architecture diagrams, implementation plans, operating procedures, standards, and technical guidance for technical and business audiences.
Progressive experience coordinating multiple concurrent infrastructure projects, balancing competing priorities, managing risks, tracking milestones, and meeting schedules.
Experience collaborating and communicating effectively with infrastructure teams, security personnel, architects, developers, business units, vendors, and external partners.
Equity competencies: ability to take action to learn and grow; ability to take action to meet the needs of others; and use of an equitable and inclusive approach.
Must be a current Washington State Department of Revenue employee.
Must pass required background checks, including FBI national background check with fingerprinting, local law enforcement checks covering places lived, worked, or attended school during the previous five years, and verification of eligibility to work in the United States.
Must be willing to follow IRS Publication 1075 and Revenue Administrative Policy 6.5.1 safeguarding requirements.

Nice To Haves

Bachelor’s degree in computer science, mathematics, or an equivalent combination of education and experience; qualifying experience may substitute for two years of education.
Expert-level knowledge in the specified areas gained through seven years of experience; experience may have been gained simultaneously.
Four years of recent experience with Identity Management tools.
Three years of recent experience with server operating systems, server hardware, and server software applications, including computer network infrastructure technology, network operating systems, and virtualization technology.
Experience translating technical options into business terms and providing business solutions to critical business problems.
One year of scripting experience, including creating, modifying, and troubleshooting scripts and workflows.

Responsibilities

Lead operations and administration of Enterprise Active Directory Domain Services, Entra ID, Group Policy, DNS, DHCP, ADFS, and related identity services.
Design, evaluate, test, and implement enterprise infrastructure solutions aligned with business, security, compliance, and continuity requirements.
Diagnose and resolve complex incidents, restore critical services, identify root causes, and recommend improvements to reduce future risk.
Plan and manage upgrades, configuration changes, security patches, and technical implementations across test and production environments.
Create and maintain scripts and workflows using tools such as PowerShell, System Center Orchestrator, and Power Platform.
Working with the AIM Architect, provide technical direction, review proposed changes, mentor team members, and promote consistent standards and best practices.
Collaborate with security, architecture, infrastructure, development, testing, information governance, business, vendor, and external government partners.
Develop architecture diagrams, implementation plans, operating procedures, standards, and technical guidance for technical and business audiences.
Organize and coordinate concurrent infrastructure projects, balance priorities, manage risks, track milestones, and meet schedules and organizational objectives.
Develop and execute testing scenarios for infrastructure, applications, technical changes, and upgrades; document results, assess risks and impacts, make recommendations, and develop implementation plans.