Identification Services Operator II

Olgoonik Corporation • Washington, DC

4d • Onsite

About The Position

The Identification Services Operator II reports to the DSIS Program Manager and provides DOS ID services for Department employees and contractors and other federal government employees/contractors (applicants). The incumbent also performs required and mandated functions and processes and provides customer support services to system users, employees, and visitors.

Requirements

• High School Education.
• 2 years of clerical and data entry experience or 2 years of college coursework (60 credit hours).
• 1 year of experience working with IDMS.
• 1 year of experience with HSPD-12 procedures and policy.
• Good working knowledge of Microsoft Windows Applications/Programs.
• Good typing skills.
• Good customer services skills.
• Ability to follow oral and written instructions.
• Ability to perform work with supervision.
• Ability to establish and maintain effective working relationships.
• Must be a U.S. Citizen.
• Must be able to maintain required Security Clearance/access approvals.

Nice To Haves

• SECRET Level Required, with ability to obtain TOP SECRET
• Must have a current United States Government SECRET Personnel Security Clearance and be able to successfully complete a U.S. government administered Investigation for a higher level of access at the TOP SECRET level.

Responsibilities

• Processes applicants for DOS ID cards.
• Processes applications for passport/visa photos.
• Processes ID card applications.
• Prepare status reports.
• Provides customer service support.
• Provides training to other users on integrated security management systems.
• Updates files.
• Identifies and resolves DOS ID card problems.
• Identifies and resolves basic access control problems.
• Conducts FBI fingerprints of government employees and contractors.
• Conducts simple background checks.
• Conducts Quality Checks on daily applicant processing.
• Enrolls e-QIP applications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED