IDD Program Manager III

RHA Health Services, LLC • Jackson, TN

2d • Onsite

About The Position

We are hiring for: IDD Program Manager III Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Supervises, integrates and manages individual care plans, records progress and initiates periodic reviews. Investigates modifies and adjusts care plans. Collaborates with medical and other members of the clinical team by performing the following duties. Relies on knowledge, experience, and judgment with limited direction and supervision. May supervise the work of others. Typically reports to the Administrator. If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual and developmental disabilities, join our team at RHA Health Services! We are seeking an organized and positive Qualified Professional to coordinate and monitor the array of services and supports needed to address the goals and desired outcomes of the people we serve. As a Qualified Professional with RHA, supervises, integrates and manages individual care plans, records progress and initiates periodic reviews. Investigates, modifies and adjusts care plans. Collaborates with medical and other members of the clinical team by performing the following duties. Relies on knowledge, experience and judgment with limited direction and supervision. May supervise the work of others. Additional responsibilities of the Qualified Professional include: Assists with Staff Hiring and Training- Trains and in services direct care staff on new and changing programs to ensure correct and timely implementation. Provides training in select components of Modular and Survival training and select aspects of Home Manager training. Ensures responsible hiring, promotion, progressive discipline and termination procedures are implemented according to company policy and state regulations. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training direct reports; planning, assigning, and directing work; appraising performance; motivating, disciplining and promoting team performance; addressing complaints and resolving problems. Manages Various Clinical Positions- Directly supervises employees generally consisting of Home Managers, QPs, Program Managers, Vocational Coordinators, Business Managers, Nurses, Psychologist/Behavior Analyst, Dietician, and clinical consultants Assists with Financial Management- Monitors budgetary costs and expenditures associated with the business operations of program activity. Assists Professional Staff with Various Tasks- Works closely with other clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite Person Centered Plan implementation. Incumbents are expected to provide coverage for shortages of direct support personnel but while doing so continue to be responsible for their management duties Assists with People Supported Health and Safety- Conducts and supervises formal investigations into incident/allegations of people supported abuse, neglect, exploitation or other circumstances that may present risk to people supported safety and health. Participates in the Human Rights committee, Quarterly drug review, meetings with Local Management Entities (LMEs), community and area mental health councils including school systems as appropriate. Coordinates Progress Assessments and Reviews- Assess progress by completing reviews, determining the appropriateness of programs and by recommending changes as appropriate. Performs various assessments; mealtime, environmental and zone monitoring. Writes and reviews program progress for accuracy so that documentation of services rendered can be submitted to area authorities for reimbursement. Performs Qualified Professional Responsibilities- Spends time on a regular basis at the location where services are being performed. That means regular visits in residential homes including each shift to ensure policy, procedures and program data are in place and being implemented appropriately. Ensures all aspects of the residential activity, including the appearance of the home, leisure materials, cleanliness and adequate staffing, documentation, etc. are operating smoothly. Practices universal medical precautions by understanding and utilizing personal protective and safety equipment. Performs other duties as assigned. Reviews and maintains people supported incident reports, charts, funds, benefits and billing

Requirements

• Graduate of a college or university with a bachelor’s degree in a Human Service field
• One year of full-time Post-bachelor’s degree accumulated mh/dd/sa experience with the populations served

Nice To Haves

• Graduate of a college or university with a Master’s degree in a Human Service field preferred.

Responsibilities

• Supervises, integrates and manages individual care plans, records progress and initiates periodic reviews.
• Investigates, modifies and adjusts care plans.
• Collaborates with medical and other members of the clinical team.
• Trains and in services direct care staff on new and changing programs to ensure correct and timely implementation.
• Provides training in select components of Modular and Survival training and select aspects of Home Manager training.
• Ensures responsible hiring, promotion, progressive discipline and termination procedures are implemented according to company policy and state regulations.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include interviewing, hiring, and training direct reports; planning, assigning, and directing work; appraising performance; motivating, disciplining and promoting team performance; addressing complaints and resolving problems.
• Directly supervises employees generally consisting of Home Managers, QPs, Program Managers, Vocational Coordinators, Business Managers, Nurses, Psychologist/Behavior Analyst, Dietician, and clinical consultants.
• Monitors budgetary costs and expenditures associated with the business operations of program activity.
• Works closely with other clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite Person Centered Plan implementation.
• Provides coverage for shortages of direct support personnel while continuing to be responsible for management duties.
• Conducts and supervises formal investigations into incident/allegations of people supported abuse, neglect, exploitation or other circumstances that may present risk to people supported safety and health.
• Participates in the Human Rights committee, Quarterly drug review, meetings with Local Management Entities (LMEs), community and area mental health councils including school systems as appropriate.
• Assesses progress by completing reviews, determining the appropriateness of programs and by recommending changes as appropriate.
• Performs various assessments; mealtime, environmental and zone monitoring.
• Writes and reviews program progress for accuracy so that documentation of services rendered can be submitted to area authorities for reimbursement.
• Spends time on a regular basis at the location where services are being performed, including regular visits in residential homes each shift to ensure policy, procedures and program data are in place and being implemented appropriately.
• Ensures all aspects of the residential activity, including the appearance of the home, leisure materials, cleanliness and adequate staffing, documentation, etc. are operating smoothly.
• Practices universal medical precautions by understanding and utilizing personal protective and safety equipment.
• Performs other duties as assigned.
• Reviews and maintains people supported incident reports, charts, funds, benefits and billing.

Benefits

• Competitive market-based salary
• Excellent benefits package
• Innovative recruitment
• Comprehensive screening
• Competitive benefits and compensation programs
• Leadership development and training
• Holistic person-centered approach
• Focus on quality assurance
• Competitive compensation program including regular performance feedback and coaching
• Healthcare insurance: Medical, Dental, Vision, Disability, Voluntary Benefits, Employee Assistance Program, Telemed and Pharmacy Insurance, Health Advocate service
• Offering free diabetic medication and supplies
• 401(k) retirement savings program with Wells Fargo
• Paid Time Off
• Company sponsored Life and AD&D Insurance
• Extensive Wellness Programs including company paid scholarships for healthy weight management and nicotine cessation, several wellness challenges and rewards through the year.
• Free Annual Health Screening and Wellness coaching event.
• Discounted medical premiums for nicotine free employees.
• Free CPR, first aid, and job-specific training opportunities
• Opportunity to make a difference in the lives of the people that you serve!
• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level