IDCS Systems Engineer

SHI International•Piscataway, NJ

About The Position

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. The IDCS Systems Engineer is responsible for installing, configuring, and testing operating systems and application software for customer orders while collaborating with IT and security departments to set up infrastructure and VPNs. This role involves developing custom scripts to automate processes, supporting large-scale deployment networks, and ensuring effective communication throughout project lifecycles. The Integration Systems Engineer must demonstrate strong problem-solving, technical troubleshooting, and communication skills to enhance system efficiency and address application performance issues.

Requirements

The ability to write, debug, and maintain code in various scripting and programming languages such as Microsoft Powershell and Python to automate tasks and develop software solutions - Intermediate
The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Intermediate
Ability to simplify and effectively communicate complex problems to stakeholders across various functions and levels. - Intermediate
Expertise in installing, maintaining, and troubleshooting BIOS firmware and device drivers to ensure system functionality and performance. - Intermediate
Completed Bachelor’s Degree, trade school, or relevant work experience required
3-5 years of experience in a similar role

Nice To Haves

Understanding of deploying and managing mobile devices to ensure seamless operation and integration within an organization preferred
Experience with installing, configuring, and maintaining Linux-based operating systems preferred

Responsibilities

Install, configure, and test operating systems and application software for customer orders.
Collaborate with IT and security departments to set up customer VPNs and infrastructure.
Monitor and test application performance, addressing issues with relevant teams.
Maintain and monitor customer-owned equipment in a secure environment.
Develop and maintain custom scripts to automate processes and enhance system efficiency.
Participate in designing information and operational support systems.
Coordinate with customers, vendors, and IT personnel during projects.
Stay updated on industry changes and maintain professional and technical skills.
Support the management of large-scale deployment networks.
Ensure effective communication and resolution of issues throughout project lifecycles.