ICU RN Operations Support Specialist

Banner Health • Glendale, AZ

1d • Onsite

About The Position

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. Our Banner team is growing! Our RN Operations Support Specialist will support ICU. This position is away from the bedside but plays a key role in supporting our teams and our patients. This position will be responsible for the education for our teams, onboarding of new employees, will be involved in quality and safety and will have an impact on outcomes for our patients. We are looking for candidates who are looking for a position that will utilize their critical thinking skills in a new way, enjoy improving processes and have a passion for supporting and developing others. Experience with ICU is strongly preferred. Join a team oriented, supportive environment and take your nursing skills to the next level. Banner Health’s premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages. Banner Thunderbird Medical Center (BTMC) and Banner Children’s Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience. Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets. This position is responsible for supporting nurse leadership in the planning, development and execution of facility education for clinicians, supporting the on-boarding and orientation of newly hired registered nurses, career development and effective internal clinical communications. This role performs under the guidance and direction of the chief nursing officer or designee and serves as a liaison between all disciplines by effectively communicating, educating and problem solving. This position proactively supports the quality and continuity of services throughout the healthcare systems and assists in resolution of systems issues and enforces facility/unit/department policy/procedures and standards of care. This position coordinates oversight of quality, risk management, safety and nursing standards and is a role model and resource person for providing quality patient care and maintaining clinical competency within the facility/unit/department; collaborates with Clinical Education to coordinate and support the on-boarding and precepting of newly hired nurses (this includes supporting programs and communication within the facility); develops and coordinates system and facility initiatives to promote clinical career development and lateral nurse pathways and may lead and implement facility clinical initiatives. This position contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, safe care; and actively participates in the improvement of national nursing quality indicators and outcomes, such activities may include participating in professional organizations.

Requirements

• Possess knowledge of healthcare as normally obtained through the completion of an Associate's degree.
• Possess a current, valid RN license in state of practice, temporary RN license in state of practice, or compact RN licensure for current state of practice.
• BLS certification is required.
• Additional certification or continuing education may be required based on area of practice.
• A minimum of one year experience in an acute care hospital setting.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• An Arizona Criminal History Affidavit must be signed upon hire (for specific behavioral health settings).
• Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Nice To Haves

• Bachelor's degree in nursing preferred.
• Additional related education and/or experience preferred.
• Experience with ICU is strongly preferred.

Responsibilities

• Responsible for the education for our teams, onboarding of new employees, will be involved in quality and safety and will have an impact on outcomes for our patients.
• Support nurse leadership in the planning, development and execution of facility education for clinicians.
• Support the on-boarding and orientation of newly hired registered nurses.
• Support career development and effective internal clinical communications.
• Serve as a liaison between all disciplines by effectively communicating, educating and problem solving.
• Proactively support the quality and continuity of services throughout the healthcare systems.
• Assist in resolution of systems issues and enforce facility/unit/department policy/procedures and standards of care.
• Coordinate oversight of quality, risk management, safety and nursing standards.
• Act as a role model and resource person for providing quality patient care and maintaining clinical competency within the facility/unit/department.
• Collaborate with Clinical Education to coordinate and support the on-boarding and precepting of newly hired nurses (including supporting programs and communication within the facility).
• Develop and coordinate system and facility initiatives to promote clinical career development and lateral nurse pathways.
• May lead and implement facility clinical initiatives.
• Contribute to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, safe care.
• Actively participate in the improvement of national nursing quality indicators and outcomes, such activities may include participating in professional organizations.
• Performs standard assignments within own job functions.
• Expanding knowledge of fundamental theories, practices, procedures, and concepts within the job’s function.
• Identifies and solves a range of problems in straightforward situations; analyzes possible solutions and assesses each using established procedures.
• Analyzes developments in the field for others.
• Responds to non-standard requests from internal and/or external customers; investigates with assistance from others, as needed.
• Interacts primarily with department peers, supervisor, internal customers, patients and physicians.
• Makes decisions within guidelines and policies that impact own priorities and allocation of time to meet deadlines.

Benefits

• Banner Health offers a variety of benefits to help you and your family.
• We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
• We are proud to offer a comprehensive benefit package for all benefit-eligible positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees