ICSM Deployment Lead

Johnson & Johnson • Titusville, PA

6d • Hybrid

About The Position

At Johnson & Johnson, we strive to improve life and medical outcomes for millions worldwide. We focus on treating, curing and preventing some of the most devastating and complex diseases of our time and pursue the most promising science wherever it might be found. Johnson & Johnson Research and Development (R&D) discovers and develops innovative medical solutions to address meaningful unmet medical needs in oncology, immunology, neuroscience, infectious diseases and vaccines, and cardiovascular and metabolic diseases. Transcend is a pharma-wide, multi-year business transformation program that will modernize our end-to-end digital Supply Chain capabilities by harmonizing disparate ERP systems, standardizing core business processes and products, and enabling an integrated data strategy through a single SAP S/4HANA instance. Driven by Supply Chain, this program is of critical importance to R&D, as R&D’s labs, pilot plants and Clinical Supply Chain heavily rely on the Supply Chain SAP platforms. The program follows a regional deployment model, starting in North America. High-level timelines for deployment: Order to Cash including clinical distribution out of JOM distribution center - launch February 1, 2027. Afterwards the team will seamlessly transition to implementation for EMEA. We are searching for the best talent for an Intelligent Clinical Supply Management (ICSM) Deployment Lead in our Transcend R&D team to be located in one of the following locations: Beerse, Belgium; Malvern PA /Horsham PA / Titusville NJ, United States.

Requirements

• Bachelor’s degree in Engineering, Life Sciences, Biology, Logistics, Information Technology or equivalent experience required.
• Minimum of 3 years of experience in Life Sciences in implementation, support or advanced use of SAP (R&D or commercial) in supply chain processes is required.
• Understanding of GxP and data integrity requirements.
• Knowledge of supporting tools, SDLC and agile methodology (tools such as Jira, Confluence, or equivalent).
• Demonstrated ability in process standardization and global, end-to-end transformational thinking.
• Excellent verbal and written communication and presentation skills.
• Strong interpersonal and project management skills.
• Experience with change management on complex programs and cross-functional leadership.

Nice To Haves

• Certifications (asset): Project Management (PMI) or equivalent / SAP professional certification /Supply chain certification (APICS).
• Understanding of Clinical Supply Chain processes.
• Prior experience in design/deployment of SAP S/4HANA modules.
• Experience working across global teams in matrixed organizations.
• Results and performance oriented, able to handle complexity and influence decisions.
• Experience in business value realization and measurement.

Responsibilities

• Lead ICSM deployment activities.
• Drive ICSM-related key design decisions and design activities; facilitate workshops with relevant business partners, Global Template teams, and Deployment teams to translate business requirements into scalable ICSM solutions.
• Lead end-to-end testing cycles, including Business Simulation Testing and User Acceptance Testing.
• Create Business Process Scenarios (BPS) specific to R&D and develop E2E test plans.
• Coordinate testing activities with business SMEs and other deployment teams.
• Support cutover and launch activities for the ICSM scope and provide hypercare support post launch.
• Collaborate with the Data Migration Lead to define migration strategy and plan for ICSM-specific master data objects.
• Ensure deployment activities remain aligned with business objectives, program scope, timeline, quality, and compliance expectations (including GxP and data integrity).
• Drive realization of business value associated with ICSM capabilities; define and measure value metrics.
• Identify and mitigate deployment risks, issues, and dependencies.
• Raise critical decisions and blockers as needed.
• Build strong partnerships with cross-functional groups including Global Template, CEBA (Change, Engagement & Business Adoption), Deployment organizations, JJT, and implementation partners.

Benefits

• Competitive salary and extensive benefits package.
• Flexible working environment.
• Career development opportunities.
• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager