ICS Program Manager, Operations & Population Health Management

Children's Mercy KC • Kansas City, MO

21h • Remote

About The Position

Children’s Mercy is seeking an ICS Program Manager, Operations & Population Health Management to join their team. This role is responsible for the overall planning, management, and completion of projects that support and advance the operations and population health management strategies of Children's Mercy Integrated Care Solutions (ICS) and Children's Mercy Hospital (CMH). The Program Manager will lead and support population health management work related to multiple quality/cost improvement initiatives and programs. Key responsibilities include identifying quality/cost improvement opportunities, performing data collection and analyses, supporting project teams through the quality/cost improvement process, designing and producing quality/cost reports, and assessing and articulating the impact of specific quality/cost improvement interventions. The role utilizes project management expertise to develop and implement project plans, identify resource requirements, define deliverables, monitor progress, coordinate tasks, and ensure effective communication among participants. The Program Manager is accountable for each assigned initiative, ensuring projects deliver value and advance ICS/CMH strategies. The ideal candidate will embody the organization's core values of kindness, curiosity, inclusion, team, and integrity, and contribute to a workplace that reflects the community served.

Requirements

• Bachelor's Degree and 5-7 years experience in performance improvement, project management, and/or population health management OR Master's Degree and 2-3 years of experience in performance improvement, project management, and/or population health management.

Nice To Haves

• The person hired must live in the Kansas City metro area and may attend on-site meetings, as scheduled.

Responsibilities

• Support and lead operations and population health management projects for all leaders within ICS based upon mutually agreed upon prioritization.
• Create, maintain, and monitor ICS/CMH project work plans that are responsive to organizational resources, project budgets, and project deliverables and expectations.
• Ensure that all stakeholders have a clear understanding of project objectives, timelines, and expectations.
• Facilitate, communicate, and collect appropriate stakeholder input or feedback as applicable.
• Identify, track, monitor, and communicate issues, scope changes, variances, and contingencies that may arise during the implementation of all projects.
• Perform data analytics, design analytical tools/resources, and develop and generate new and existing reports to support quality/cost improvement.
• Accountable for the quality and accuracy of data analytics, reports, etc. and work with applicable stakeholders to communicate outcomes and/or modify analyses as applicable.
• Assist and support ICS leadership and staff in program identification, development, and prioritization of quality, cost, population health management, and/or operations improvement initiatives.
• Includes ongoing self-learning to advance population health management knowledge and expertise.

Benefits

• The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level