ICQA Team Member W2

Target • Hampton, GA

3d • $21 - $37 • Onsite

About The Position

As an Inventory Control and Quality Assurance (ICQA) Team Member, you’ll support the operational teams and with your ICQA Leader in defect resolution, specifically focused on inventory within stored locations in the building. You will audit and resolve defects, within an assigned Service Level Agreement (SLA) and then research and document root cause for follow-up to address the issue moving forward to ultimately improve inventory accuracy. While working safely and promoting a safe workplace, you’ll respond to defects found in warehouse locations, often times utilizing powered equipment. You will be responsible for performing weekly audits, collaborating and communicating the findings of those audits and resolution steps with your ICQA Leader and other operational leaders within the building. You’ll utilize the practices of lean approaches, six sigma tools, and 5S techniques within the workplace to drive cleanliness and documentation of defects for root cause analysis. Using your problem solving skills, you will correct any inventory record inaccuracies in the warehouse and conduct follow up audits that aid with proper research. You will also be responsible for addressing inaccuracies impeding operational teams from picking product, helping to prevent downstream order cancellations. You’ll successfully manage multiple priorities and processes, while offering a level of service that goes above and beyond the basics. Bring your ability to anticipate your leaders’ needs and proactively solve problems before they arise, upholding Target’s values and demonstrating the utmost poise, professionalism and leadership. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

Requirements

• 2 years prior work experience as a warehouse worker, operations technician, quality control technician, or similar warehouse operator.
• Able to work both independently and in a team environment.
• Able to lift and carry merchandise weighing 35-45 lbs. frequently throughout a shift and up to 60lbs. occasionally.
• Ability to read, utilize matching skills and comprehend department/product documentation.
• Good verbal and written communication skills.
• Able to operate computer systems with minimal direction after receiving training.
• Ability to research defects/issues and root cause the drivers of those defects.
• Ability to navigate web-based ICQA reporting and forms (such as Smartsheet) with minimal direction after training.
• Ability to perform basic data entry and analysis in excel or other web based forms.
• Ability to be trained on powered equipment as needed.

Responsibilities

• Audit and resolve defects within an assigned Service Level Agreement (SLA).
• Research and document root cause for follow-up to address issues and improve inventory accuracy.
• Respond to defects found in warehouse locations, utilizing powered equipment as needed.
• Perform weekly audits and communicate findings and resolution steps with the ICQA Leader and other operational leaders.
• Utilize lean approaches, six sigma tools, and 5S techniques for workplace cleanliness and defect documentation for root cause analysis.
• Correct inventory record inaccuracies in the warehouse and conduct follow-up audits for proper research.
• Address inaccuracies that impede operational teams from picking product to prevent downstream order cancellations.
• Manage multiple priorities and processes while offering exceptional service.
• Anticipate leaders' needs and proactively solve problems.

Benefits

• Comprehensive health benefits and programs (medical, vision, dental, life insurance, and more).
• 401(k).
• Employee discount.
• Short term disability.
• Long term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Shift differential ($2.00 to $3.50 per hour, based on eligibility).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed