Ice Skating Rink Guard- $18.40/hr (Skating Ability Required)

Guest Services•Washington, DC
•$18•Onsite

About The Position

Ice Skating Attendants assist by performing the duties assigned by the manager, while maintaining great customer service. Candidates are required to possess a high level of customer service skills. They must be proficient in skating and vigilant regarding potential safety concerns. Additionally, candidates should be capable of providing directions to guests in a courteous manner, monitoring safety conditions, and maintaining composure in the event of accidents. Furthermore, they must be available to work a six-hour shift, predominantly on the ice. The Sculpture Garden Ice Rink is located outside and being able to work nights and weekends are required by all staff. The rink is open 11-9 Sunday-Thursday and 11-11 on Friday and Saturdays from mid November- March 7.

Requirements

  • High School Diploma or equivalent is required.
  • Basic mathematic skill.
  • Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve.
  • Ability to ice skate
  • Ability to withstand extreme cold weather.
  • Physical presence at the job site is essential to perform job duties.

Nice To Haves

  • Customer Services experienced preferred.

Responsibilities

  • Assists guest with transporting and storing recreation equipment.
  • Answer any questions regarding to skate activities, directions, concerns, or preferences.
  • Patrols the ice to make sure guests are staying safe and following all instructions.
  • Keeps records of all guest recreation equipment and maintains the log book for all equipment.
  • Services the lockers and attending areas to ensure a clean and safe area for guest following all established procedures.
  • Resolves minor guest concerns.
  • Perform other assigned duties.
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