Ice Resurfacer Operator /Site Supervisor

City of HowellGenoa Charter Township, MI
Onsite

About The Position

The Ice Resurfacer Operator/Site Supervisor is responsible for overseeing daily operations of the Fire and Ice Depot District during assigned shifts, ensuring a safe, clean, welcoming, and efficiently operated facility. This position operates and maintains the ice resurfacing machine to maintain a high-quality ice surface for public skating, programs, and special events. The position provides day-to-day direction and support to part-time staff, assists with customer service, facility operations, safety, opening and closing procedures, and serves as the primary on-site contact during assigned operating hours.

Requirements

  • Must be at least 18 years old.
  • Valid driver’s license required.
  • Ability to remain alert, responsible, and professional in an outdoor, fast-paced environment.
  • Comfortable working outdoors in a variety of weather conditions, including cold temperatures.
  • Strong attention to detail and safety.
  • Willingness to work evenings, weekends, holidays, and flexible shifts.

Nice To Haves

  • Previous experience operating an ice resurfacing machine (Zamboni) or similar equipment preferred; training may be provided.

Responsibilities

  • Supervise and support daily operations of the Fire and Ice Depot District during assigned shifts.
  • Provide day-to-day direction, assignments, and support to part-time staff.
  • Serve as the primary on-site contact during assigned operating hours.
  • Perform assigned opening and closing procedures, including facility checks, securing designated areas, and completing required reporting.
  • Handle customer inquiries, complaints, and incidents in a professional and timely manner.
  • Enforce facility rules and safety protocols.
  • Provide excellent customer service to guests and assist with questions or concerns.
  • Monitor staff activities during assigned shifts to ensure established City policies, facility procedures, and safety protocols are followed.
  • Operate the ice resurfacer to maintain a smooth, safe, and high-quality ice surface.
  • Monitor ice conditions and adjust resurfacing schedule based on facility use and ice conditions.
  • Perform daily inspections and routine operator maintenance of the ice resurfacing equipment, including fueling, blade checks, water levels, and other required checks.
  • Report mechanical issues or safety concerns to supervisor promptly.
  • Assist with maintaining rink equipment and supplies.
  • Ensure proper storage and care of ice maintenance equipment.
  • Oversee and assist with cleanliness of the facility, including trash removal, restroom checks, and general facility upkeep.
  • Monitor and assist with snow and ice removal from designated walkways and surrounding facility areas.
  • Support special events, rentals, and programming as needed.
  • Coordinate with City maintenance staff or approved vendors regarding equipment or facility issues.
  • Respond to emergencies in accordance with City procedures.
  • Perform other duties as assigned by supervisors.
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