Ice Cream Attendant – Yacht StarShip

Manthey Hospitality • Tampa, FL

5d • Onsite

About The Position

At Yacht StarShip, we don't just serve food, we create unforgettable experiences. As Tampa Bay's premier dining cruise company, we combine exceptional hospitality, stunning waterfront views, and memorable dining experiences aboard our luxury vessels. We are seeking a friendly, dependable, and detail-oriented Ice Cream Attendant to operate our soft-serve ice cream station and help create a fun and memorable experience for our guests. In addition to serving ice cream, this role is responsible for maintaining, cleaning, and servicing the soft-serve machine to ensure the highest standards of food safety and product quality.

Requirements

• Previous customer service, food service, retail, or hospitality experience preferred.
• Friendly and outgoing personality with strong guest service skills.
• Ability to work independently and stay organized.
• Strong attention to cleanliness and sanitation.
• Ability to follow procedures and equipment operating instructions.
• Reliable attendance and punctuality.
• Ability to work in a fast-paced environment.
• Flexible availability, including evenings, weekends, holidays, and special events.
• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 30 pounds.
• Ability to bend, stoop, reach, and perform cleaning duties.
• Ability to work aboard a vessel that may be away from dock for several hours at a time.
• Ability to work in a sheltered but outdoor environment.

Nice To Haves

• Experience operating food service equipment.
• Experience working with soft-serve or frozen dessert machines.
• Food Handler Certification preferred or ability to obtain after hire.

Responsibilities

• Prepare and serve soft-serve ice cream to guests in a friendly and professional manner.
• Create a welcoming and engaging guest experience while maintaining excellent customer service.
• Monitor ice cream inventory and notify management of product needs.
• Ensure ice cream stations remain fully stocked, clean, and organized throughout service.
• Assist guests with questions regarding flavors, toppings, and menu offerings.
• Maintain attractive product presentation and serving areas.
• Follow all food safety and sanitation procedures.
• Daily cleaning, sanitizing, and maintenance of the soft-serve machine.
• Performing machine assembly, disassembly, and cleaning according to manufacturer specifications.
• Monitoring machine performance and reporting maintenance concerns.
• Maintaining proper product temperatures and food safety standards.
• Ensuring all serving utensils, supplies, and equipment remain clean and organized.
• Supporting vessel operations and hospitality teams as needed.
• Providing exceptional service that enhances the overall guest experience.

Benefits

• Medical, dental, vision, and other insurance benefits available after only 30 days (Full-time employees ONLY).
• Company-matching 401(k) program after 90 days.
• Complimentary and discounted cruise tickets.
• Opportunities for growth and advancement throughout Manthey Hospitality.
• A fun, guest-focused work environment.
• A unique workplace where every day offers a different view.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed