ICAM Governance Specialist (Hybrid)

VIATEQ Corporation•Washington, DC

4d•$150,000 - $190,000•Hybrid

About The Position

VIATEQ Corporation is seeking an experienced ICAM Governance Specialist to support a prime contractor and government customer in Washington, DC. This hybrid role requires the ability to obtain a Public Trust. The specialist serves as the strategic and operational lead for Identity, Credential, and Access Management (ICAM) governance, change management, and stakeholder communication, keeping technology aligned with identity lifecycle workflows, security standards, and agency directives. Working within a modern DevSecOps delivery model, the specialist connects technical execution with organizational readiness across platforms including ServiceNow, Microsoft Entra, and Okta Identity. The role supports MFA adoption, collaboration across interdisciplinary teams, creation of Standard Operating Procedures, and communication, testing, and transition strategies for senior leaders and end-users.

Requirements

U.S. citizenship.
Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Business Administration, or a related field.
6–10+ years of experience in IT governance, cybersecurity policy, or systems engineering within a federal contracting environment.
At least 3 years of direct experience supporting federal ICAM or Zero Trust Architecture initiatives.
Hands-on familiarity or strong functional understanding of enterprise identity environments using Microsoft Entra (Azure AD) and/or Okta Identity.
Experience with governance, catalog workflows, and user lifecycle automation in ServiceNow.
Deep familiarity with Federal ICAM standards, including FIPS 201, NIST SP 800-63, and the FICAM framework, and modern identity controls, particularly MFA standards such as PIV/CAC and FIDO2/WebAuthn.
Familiarity with DevSecOps cultures and methodologies, including integrating security governance into automated development cycles.
Proven experience developing formal project artifacts, including Change Management Plans, Communications Plans, and SOPs.
Outstanding verbal and written communication skills and a proven track record of briefing executive and senior leadership.
Ability to obtain a Public Trust.

Nice To Haves

Master’s degree.

Responsibilities

Support the ICAM Lead with technology architectures and Analysis of Alternatives in relation to emerging government mandates, policies, and standards, including Executive Order 14028, OMB Zero Trust memorandums, and NIST SP 800-63.
Support ICAM governance and integration strategy for enterprise identity hubs, including Microsoft Entra and Okta Identity.
Establish governance frameworks integrating identity lifecycle management with IT Service Management workflows in ServiceNow.
Communicate with stakeholders about federal ICAM compliance, technology refreshes, modernization roadmaps, and phishing-resistant MFA frameworks.
Lead ICAM program communications, tailoring messaging to senior leadership, technical teams, administrative staff, and end-users.
Develop briefings, organizational summaries, and communications plans for senior agency officials to demonstrate ICAM transition progress.
Facilitate training discussions, workshops, and working groups with client teams.
Develop, execute, and maintain ICAM Change Management, Communications, and Transition Plans to minimize operational friction during platform rollouts.
Author step-by-step SOPs for administrative and technical staff, including guidance for migrating users and roles from legacy identity stores to Okta and Microsoft Entra.
Oversee change management for user onboarding, offboarding, and access requests routed through ServiceNow automation workflows.
Collaborate within a continuous integration/continuous deployment DevSecOps pipeline to connect governance and technical execution.
Assist with automated and manual testing of secure identity provisioning and deployment.
Document and review Test Plans and Test Summaries to ensure deployed identity features, including conditional access policies and MFA enforcement, meet technical specifications and compliance requirements.