IBM Verify Engineer

Manulife•Boston, MA
•$90,160 - $167,440•Hybrid

About The Position

Join Manulife’s Customer Identity & Access Management (CIAM) team to support digital security initiatives and help deliver secure authentication and access for customers. The role addresses a skills gap in IBM Verify expertise and contributes to scaling and strengthening hybrid identity solutions across on-premises and Azure cloud environments, working alongside experienced engineers. The position involves designing, developing, and supporting CIAM solutions using IBM Verify (formerly ISAM), implementing authentication, federation, and access management capabilities, and deploying and optimizing identity solutions in Azure. The engineer also troubleshoots incidents, improves platform performance, and collaborates with platform engineers and security teams to support compliance and scalability. The role is based in a hybrid working arrangement. For Massachusetts applicants, the stated salary range is $90,160 to $167,440 USD, with possible incentive compensation tied to business and individual performance. Eligible employees may receive customizable health, dental, mental health, vision, disability, life and AD&D, adoption/surrogacy, wellness, employee/family assistance, retirement savings, pension/401(k), and share ownership benefits, as well as paid time off and statutory leaves.

Requirements

  • 5–7 years of experience in IAM/CIAM or security engineering roles.
  • Quantified hands-on experience with IBM Verify (formerly ISAM) in hybrid deployments.
  • Experience supporting identity solutions in Azure cloud environments.
  • A bachelor’s degree in Computer Science, Engineering, or a related field is listed as preferred.

Nice To Haves

  • Experience with large-scale CIAM platforms.
  • Knowledge of multi-factor authentication (MFA) solutions.
  • Understanding of hybrid identity architecture patterns.
  • Experience in financial services or regulated environments.
  • Exposure to non-containerized deployment models.

Responsibilities

  • Design, develop, and support CIAM solutions using IBM Verify (formerly ISAM) in hybrid on-premises and cloud environments.
  • Implement and maintain authentication, federation, and access management capabilities.
  • Deploy and optimize identity solutions in Microsoft Azure cloud.
  • Troubleshoot and resolve incidents, and enhance CIAM platform performance.
  • Collaborate with platform engineers and security teams to ensure compliance and scalability.

Benefits

  • Health insurance coverage.
  • Dental insurance.
  • Mental health benefits.
  • Vision insurance.
  • Short- and long-term disability insurance.
  • Life and AD&D insurance coverage.
  • Adoption and surrogacy benefits.
  • Wellness benefits.
  • Employee and family assistance plans.
  • Retirement savings plans, including pension and 401(k) savings plans.
  • Global share ownership plan with employer matching contributions.
  • Financial education and counseling resources.
  • Up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time annually in the U.S., or more where required by law.
  • Statutory leaves of absence.
  • Opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
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