A Senior Infrastructure Operations Analyst on the Identity Access Management team secures digital identities by designing, implementing, and managing access policies, user lifecycles (onboarding/offboarding), and authentication systems. This requires advanced identity management domain expertise and related security disciplines. The position leads high‑profile initiatives, applies rigorous analysis to deliver innovative solutions, and establishes identity management standards across the organization. This role is an individual contributor who will be required to work closely with others to influence technical direction in this discipline and partner on the implementation of solutions. The candidate must have experience in the following areas: Access Governance: Define and manage user access roles, permissions, and entitlements based on the principle of least privilege. Identity Lifecycle Management: Understanding all aspects of Identity – Human, Machine, and Agent/Application. System Administration: Maintain IAM platforms (e.g., Entra ID, Venafi, MS ADCS) and directory services. Security & Compliance: Perform access reviews, audit logs for unauthorized access, and ensure compliance with regulatory standards (e.g., PCI, GDPR). Authentication Protocols: Implement and support Certificate-based authentication, SCEP, Intune, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and federation services (SAML, OAuth). Technical Support: Troubleshoot identity-related issues across the Human, Machine, Agent/Application spectrum and support incident response needs. The role is responsible for the configuration, administration, operation, and support of identity management technologies, including integration with networks, hardware, software, applications, and databases. Responsibilities also include end‑to‑end service delivery of identity management across all technology domains, encompassing backup, recovery, and disaster recovery capabilities. The candidate must have experience in supporting identity management technologies in a complex environment that includes data center, cloud providers, hosted vendor solutions and co-location facilities in a global technology ecosystem.
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Job Type
Full-time
Career Level
Senior
Education Level
Associate degree