Nearshore Sector | IAM Business Analyst

Devoteam Portugal

2d•Remote

About The Position

We are seeking an experienced IAM Business Analyst to join our nearshore team in Lisboa, Portugal. In this role, you will serve as a key bridge between business stakeholders and technical teams, analyzing identity and access management requirements and translating them into effective solutions. You will play a critical role in designing, documenting, and implementing IAM strategies that align with organizational objectives while maintaining security and compliance standards.

Requirements

Minimum 3 years of professional experience in IAM, identity management, or related business analysis roles
Strong analytical and problem-solving capabilities with attention to detail
Solid understanding of IAM concepts including authentication, authorization, provisioning, and deprovisioning
Hands-on experience with IAM platforms and tools (such as Okta, Ping Identity, Microsoft Entra ID, or similar solutions)
Proven experience in business process analysis and documentation
Excellent written and verbal communication skills in English
Ability to work effectively with cross-functional teams and diverse stakeholders
Strong organizational and time management skills

Nice To Haves

Experience working in nearshore or distributed team environments
Knowledge of compliance frameworks and standards (SOX, GDPR, ISO 27001, HIPAA)
Familiarity with enterprise systems such as ERP, HRIS, or other business applications
Project management experience or certification (PMP, PRINCE2, or equivalent)
ITIL certification or similar IT service management qualification
Experience with identity governance and administration (IGA) solutions
Background in security or risk management

Responsibilities

Analyze and document current IAM processes, identifying gaps and opportunities for improvement
Conduct stakeholder interviews and workshops to gather and clarify IAM business requirements
Develop comprehensive business cases and recommendations for IAM initiatives and system enhancements
Design IAM solutions that balance security, usability, and operational efficiency
Create detailed functional specifications and process documentation for IAM implementations
Collaborate with technical teams, security architects, and business units to ensure successful solution delivery
Perform testing and validation activities to confirm IAM solutions meet business requirements
Support the implementation and deployment of IAM tools and platforms
Monitor and analyze IAM system performance, providing insights and recommendations for optimization
Maintain knowledge of industry best practices and emerging trends in identity and access management
Ensure compliance with relevant regulatory requirements and organizational policies