IAM Analyst

Sidley Austin•San Diego, CA

2d•$88,700 - $113,000•Hybrid

About The Position

Identity & Access Management (IAM) is responsible for ensuring that system access is maintained in accordance with company policy, provide support for all access management control activities across all application systems and ensuring access to systems is provisioned with the concept of least privilege. The analysts are responsible for the current technology in place (Okta Verify/SSO, AD/Azure AD, PAM, etc.) and is also responsible for evaluating access management systems to show continued improvements of provision processes and operations. The role of an IAM analyst is to work with various departments within an organization to help drive access control initiatives in support of internal policies, regulatory compliance, and industry standards.

Requirements

Minimum of 1 year of experience working in an operations and support environment.
Demonstrated ability to troubleshoot access, account, and system-related issues.
Experience with Active Directory account creation and modification, Exchange mailbox creation and modification, Outlook features and functionality, and application testing methodologies and execution.
Strong understanding of user support requirements.
Effective planning and analytical skills.
Strong documentation skills.
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to work on multiple projects with competing deadlines and priorities

Nice To Haves

Experience working with Okta, AD, Active Roles or comparable Identity Management Platforms
At least two years of experience in identity and access management or a related field
BA/BS in computer science/related field or equivalent experience

Responsibilities

Handling of day to day provisioning operations including onboarding, offboarding, access requests, queue management and customer service needs.
Engage and interact with other HRC and other IT departments to ensure future efforts (ours and their’ s) result in continued uninterrupted delivery of all IAM services.
Review current documentation such as Procedures, run books, and Knowledge Base Articles used by the Service Desk.
Review and/or establish Best Practices where applicable.
Basic understanding of IAM concepts such as user lifecycle management, IAM tools and training in all applicable team processes.
Serve as the central point of contact for information security on IAM policy and process related issues.
Participate in a 24x7x365 on-call rotation
Other duties, as assigned.