I.T. & Security Manager

Wag Walking • Miami, FL

4d • Onsite

About The Position

Wag! Group Co. is seeking an I.T. & Security Manager to join their team. This role involves hands-on work across IT administration, infrastructure management, development, and support teams. The position requires a blend of daily IT operations and system administration with security engineering, policy design, and infrastructure management. This is a full-time, in-person role based in their downtown Miami office, requiring legal authorization to work in the U.S. without future visa sponsorship.

Requirements

• Breadth of experience across various domains of security
• Exceptional analytical and investigative abilities with hands-on root cause analysis experience
• Excellent written and verbal communication
• Knowledge of the threat landscape, common attacks, and mitigation strategies
• Strong background in hands-on system administration and operational I.T., including managing Google Workspace, Okta, and MDM solutions.
• Demonstrated expertise in core infrastructure management, provisioning, and cloud/network systems operations.
• Firm grasp in the following areas: Network protocols and operations, Cloud provider best practices, Operating system internals and hardening, API, web, and mobile application common vulnerabilities and best practices
• Ability to work in-person 5x a week in our downtown Miami office

Nice To Haves

• Ability to develop tools and scripts in an interpreted programming language (ex: Python)
• Experience juggling multiple competing priorities
• Ability to deploy and configure infrastructure with pre-existing CI tooling
• Proficiency using AI agents to write code and ship automations

Responsibilities

• Manage and administer core corporate I.T. infrastructure, systems, and SaaS stack including MDM, Okta, and Google Workspace
• Automate I.T. helpdesk with AI agents and workflows
• Provide hands-on operational I.T. support, user provisioning, and system maintenance across corporate devices and environments.
• Provide security expertise and guidance on new projects and technologies
• Select and deploy vulnerability management tools across CI/CD, cloud infrastructure, and applications to detect vulnerabilities and security misconfigurations
• Facilitate internal audits and penetration tests
• Perform risk assessments and build threat models of corporate and cloud infrastructure
• Detect, investigate, and mitigate security incidents
• Partner with leadership on developing the long-term strategy for security posture, detection, and response
• Harden applications, infrastructure, and network against exploitation
• Administer firewall rule configurations
• Support infrastructure and application development teams with tooling and processes for secure design patterns and vulnerability detection
• Define and document security guidelines and procedures for secure operations
• Provide constant training to the entire company about security posture best practices

Benefits

• Competitive Medical, Dental, and Vision Insurance
• Complimentary parking on-site at our downtown Miami office
• Catered breakfast and lunch daily
• Monthly Wellness Stipend, and credits for both Wag! and maxbone
• Life Insurance and Short- and Long-term Disability with Guardian
• 401(k) Retirement Plan with Empower and employer match as defined by plan
• 11 company-paid holidays each year
• Flexible (no set limit) discretionary paid time off in accordance with the vacation policy outlined in our handbook and subject to your manager’s approval
• Employees are eligible for paid parental leave, up to 8 weeks for non-birthing parents and 14-16 weeks for birthing parents

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed