I O Engineer

UnitedHealth Group•Duluth, GA

19h•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. You will enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Bachelor’s degree in Computer Science, Information Technology or related field or equivalent experience
3+ years of experience supporting, configuring and engineering applications
2+ years of Windows OR Linux / UNIX System Administration experience
1+ years of experience with troubleshooting complex infrastructure problems in an enterprise environment
1+ years of experience and understanding of network theory, such as different protocols (TCP / IP, UDP, ICMP, etc.), MAC addresses, IP packets, DNS, OSI layers, and load balancing

Nice To Haves

Experience configuring and supporting network switches, routers, firewalls
AWS (Amazon Web Services) and/or Azure experience
Scripting Experience (Bash, Ruby, Python etc.)
Experience with app and web server configuration and maintenance (Ex. JBoss, WebSphere, Apache Tomcat)
Ability to communicate analysis including trends and opportunities to improve service availability
Working knowledge of AI tools and Agentic AI
Working knowledge of relational databases including MS SQL and Oracle
Relative industry certifications

Responsibilities

Working closely with applications to adopt AI automation and bots.
Working with Software Engineering teams; evaluate system specifications, provision and support delivery of application infrastructure
Define and drive VPC decisions to ensure the stability, reliability and availability of applications and services
Create and maintain IAC using Terraform, Chef and/or Puppet
Create and configure CI pipeline supporting Continuous Delivery
Negotiate and document agreed upon standards to support auto-scaling infrastructure
Administer Windows and Linux Servers including configuration, patching and ensure overall server health
Analyze all aspects of existing application infrastructure and recommend modifications that will enhance application reliability, availability and scalability
Engage in capacity planning and demand forecasting, software performance analysis and system tuning
Performance analysis using APM and other monitoring tools to identify system performance issues and bottlenecks
Work with log aggregation tools like Splunk and ELK
Analyze dump files and error codes
Provide Root Cause Analysis
Troubleshoot, research and analyze complex problems
Provide Support for Continuous Integration and Continuous Delivery
You will be involved in solving moderately complex problems and/or conduct moderately complex analysis
You will provide explanations and information to others, including Senior Leadership on challenging issues
You will identify / quantify scope and impact of business changes on systems
You will maintain awareness of current technology assets, and the applicability and capability of each
Participate in on-call rotation maintaining application availability
Other responsibilities as determined necessary