I-Car Certified Glass, Accessory & Service Technician

Varsity Lincoln•Novi, MI

11d•Onsite

About The Position

We are seeking a motivated and detail-oriented I-CAR Glass, Accessory, and Service Technician to join our dynamic automotive service team. In this role, you will be responsible for expertly installing, repairing, and replacing automotive glass and accessories, ensuring the highest standards of safety and quality. Your expertise will help enhance vehicle safety features, improve customer satisfaction, and uphold our reputation for excellence. This position offers an exciting opportunity to apply your mechanical skills and automotive knowledge in a fast-paced environment dedicated to delivering top-tier service.

Requirements

Knowledge of automotive glass installation, repair techniques, and auto body repair processes.
Mechanical aptitude with hands-on experience using hand tools, power tools, and assembly equipment.
Strong understanding of vehicle maintenance practices related to glass replacement and accessory installation.
Experience handling glass materials safely, including heavy lifting techniques.
Excellent customer service skills with the ability to communicate technical information clearly.

Nice To Haves

Previous dealership or automotive repair shop experience is highly preferred.
Familiarity with ADAS calibration procedures is a plus.
Basic auto estimating skills for assessing damage and preparing repair quotes are advantageous.
Prior experience operating company vehicles responsibly in compliance with safety standards is desirable.

Responsibilities

Perform auto glass replacement and repair using manual cutting tools, power tools, and specialized fitting techniques to ensure precise installation.
Install and service vehicle accessories such as window tinting, trim, and other aftermarket parts with attention to detail.
Conduct ADAS (Advanced Driver Assistance Systems) calibrations following glass replacement or repair to maintain vehicle safety features.
Handle glass materials safely, including heavy lifting and proper storage of automotive glass components.
Utilize auto estimating software to assess damage, prepare repair estimates, and communicate with customers about service procedures.
Operate company vehicles responsibly for transporting tools and parts between job sites while adhering to safety protocols.
Maintain a clean and organized workspace by properly handling glass materials, using hand tools safely, and ensuring all equipment is in good working order.
Assist with auto body repairs when necessary, including minor dent removal or panel alignment to support comprehensive vehicle restoration.
Provide excellent customer service by explaining repair processes clearly, answering questions professionally, and ensuring customer satisfaction throughout the service experience.
Follow all safety guidelines related to power tool operation, glass handling, and vehicle maintenance procedures to promote a safe working environment.